Shelter London Advice Service

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Shelter’s London advice line offers free specialist advice on housing issues across all London boroughs. This includes advice on debt, welfare, and guidance on access to accommodation and available local services.

Face-to-face advice sessions are held, by appointment, in many boroughs, including Barking, Barnet, Bromley, Camden, Ealing, Hackney, Hammersmith, Lambeth, Lewisham and Newham.

If you are eligible for legal aid, Shelter London’s legal services offer advice and court representation in cases including possession hearings, evictions and ASB injunctions.

Shelter London is also able to offer telephone advice on fuel debt and energy problems.

For families in the Hackney area specialist advice and support is available at our Hackney Family Service.

‘Shelter is truly an amazing charity. I can’t thank them enough for helping me to get my life back on track.’
Louise