Repairs and bad conditions

This content applies to England only.

Housing laws vary between England and Scotland. This page applies to England only. Get advice relating to Scotland

This section provides information about the rights you have if your rented home needs repairs. It also explains what you can do if you are worried about safety, or your home has become unsuitable for you.

Repairs in social housing

This section explains the rights you have if your home needs repairs and you rent from a council or housing association. Read more

Repairs in private lets

This section explains what you can do if your landlord refuses to carry out repairs that they are responsible for. Read more

Leasehold repairs

Who is responsible for repairs in leasehold properties and what to do if they're not being done. Read more

Health and Safety Rating System

All rented properties must meet certain standards to make them habitable. How does the Housing Health and Safety Rating Sysytem work? Read more

Home safety

The law on fire, gas and electrical safety, how to prevent accidents and what to do in an emergency. Read more

Crime and security

This section provides information on keeping your home secure and explains what you should do if your home is broken into. Read more

Getting adaptations

If you are elderly or disabled, it may be possible to get adaptations carried out to make your home more suitable for you. Read more

Mobile home site conditions

You may not be happy with the conditions on your mobile home site and feel they should be improved. Read more

Overcrowding

This page explains the legal definition of overcrowding. This definition is quite strict. Although you may think your home is too small for your family, it may not be legally overcrowded. Read more