Hoping to get a council place, need help with paying the rent, want to find someone to swap homes with, or find a way to stay when times are hard? Get help from Shelter.
This content applies to England only
You may be able to get help from the council when you are homeless.
Find out how to apply for council housing, and your rights if you are offered an introductory tenancy or if you have a secure tenancy.
Home too big or too small, or just in the wrong location? See if you can exchange your home or get a transfer to somewhere more suitable. Could you buy your council home?
Report a repair problem sooner rather than later and understand who is responsible for repairs.
Council housing is hard to get, so don’t lose it through arrears or anti-social or criminal behaviour. Take action to protect your home if you are threatened with eviction.
Find out what happens if your landlord takes you to court.