Mortgage arrears

This content applies to England only.

Housing laws vary between England and Scotland. Get advice relating to Scotland

Acting quickly to deal with mortgage payment problems or mortgage arrears, even if the problem is only temporary, could help keep your home safe.

In this section we provide advice and information on dealing with mortgage payment problems and mortgage arrears.

If you rent your home and your landlord has mortgage arrears, you have far less protection and you should get advice immediately. 

Government help for struggling homeowners

If you're facing repossession or struggling with mortgage payments there are Government schemes to help struggling homeowners avoid repossession.

Homeowners Mortgage Support

HMS is a Government initiative designed to help homeowners who are struggling to meet their mortgage payments because of a temporary drop in income. Find out how it works and whether you are eligible.

Government mortgage rescue scheme

The mortgage rescue scheme provides government-funded help for homeowners at risk of repossession. Find out who can qualify for the mortgage rescue scheme what it offers.

Support for mortgage interest

Support for mortgage interest (SMI) offers help with mortgage interest for people claiming certain benefits. Find out who can claim SMI and what kind of help it offers.

Tackling mortgage arrears

Knowing how to manage mortgage arrears can help you keep your home safe. Our guide to tackling mortgage arrears tells you what to do if keeping up with mortgage payments becomes a problem.

Negotiating with lenders

Mortgage arrears and payment problems can be managed. We look at how to negotiate with lenders over mortgage arrears to find a solution to mortgage arrears problems.

Reducing monthly payments

It may be possible to negotiate to reduce your monthly mortgage payments. Your options will depend on the type of mortgage you have.

Renting out the property

How to make your mortgage more affordable by renting out your property. Find out what your rights are if you’re considering renting out your property or renting out part of your home.

Selling voluntarily

You may decide to sell your home to pay off your mortgage arrears.

Handing back the keys

Giving your keys to your lender is called voluntary repossession. It is not usually advisable and may increase your debts, and you will still be responsible for paying the mortgage until the property is sold.

Private sale and rent back

Think carefully before signing up to a sale and lease back scheme. There may be major risks involved.

Borrowing more money

Arranging a second mortgage or getting a secured loan is risky and will probably increase your overall debt.

Mortgage payment protection

Insurance that can help you to keep up your repayments for a time if you are unable to work because of illness, accident or redundancy.

Secured loans and second mortgages

A secured loan is a loan that is taken out against the value of your property, in addition to your first or original mortgage. This means that if you are unable to repay your loan then your lender can take steps to repossess your home.


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