Where to get help with domestic violence

Get free confidential help and advice if you are a victim of domestic abuse or violence.

Cover your tracks

If you don't want anyone to know that you're finding out about domestic abuse, find out more about covering your tracks online from Women's Aid and Men's Advice Line.

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Help from the council

The council can help if you're experiencing domestic abuse or violence.

It may be able to help you with emergency housing.

Find details of help available from your local council's social services department.

Domestic violence helplines for women

National Domestic Violence Helpline: 0808 2000 247

This National Domestic Violence Helpline is open 24 hours a day, 7 days a week. It offers confidential advice, support and information to victims of domestic abuse. It can help with referrals to women's refuges for women fleeing domestic violence.

The helpline can provide access to interpreters.

Calls to the helpline are free from any landline or public phone. Calls made on Everything Everywhere (EE), Virgin and 3 networks don't show on your phone bill.

The National Domestic Violence helpline also provides support and advice for friends and families of victims of domestic abuse.

Karma Nirvana Helpline: 0800 5999 247

Contact Karma Nirvana if you need support and advice due to 'honour-based' abuse or forced marriage.

Domestic violence helpline for men

Men's Advice Line: 0808 801 0327

Men's Advice Line is a telephone helpline offering advice, information and support to male victims of domestic violence and their friends and family.

The helpline is open Monday to Friday, 10am to 1pm and 2pm to 5pm. Calls are free from landlines and from mobiles using the O2, Everything Everywhere (EE), Three (3), Virgin, and Vodafone networks). Calls don't appear on BT landline phone bills.

Karma Nirvana Helpline: 0800 5999 247

Contact Karma Nirvana if you need support and advice due to 'honour-based' abuse or forced marriage.

Help if you're gay, lesbian, bisexual or transgender

National LGBT Domestic Abuse Helpline: 0800 999 5428

The National LGBT Domestic Abuse Helpline provides confidential support to all members of the lesbian, gay, bisexual and transgender (LGBT) communities and their family and friends.

The helpline is open Monday 2pm to 8pm, Wednesday 10am to 5pm and Thursday 2pm to 8pm. Calls to the helpline are free from BT landlines.

Stonewall Housing Adviceline: 020 7359 5767

The Stonewall Housing Advice Line provides housing advice and support to lesbian, gay, bisexual and transgender victims and survivors of domestic abuse in England.

Stonewall Housing also provides housing support for LGBT people in their own homes and supported housing for young LGBT people.

Help for children witnessing domestic violence

Childline: 0800 11 11

ChildLine is a confidential helpline for children and young people experiencing or witnessing violence and abuse.

The helpline is open 24/7,calls are free and don't appear on BT or cable phone bills. 

Calls to the helpline are free from most mobile networks (3, BT Mobile, Fresh, O2, Everything Everywhere, Virgin, Vodafone).

The Hideout

The Hideout has advice and support for children and young people living with domestic violence or those who want to help a friend.

The site gives information on domestic violence. It can help you understand if it's happening in your home or to someone you know. 

People from abroad experiencing domestic violence

Housing Rights Information

Help is available if you came to the UK to join a partner who is settled here but have left your home or need to leave because of abuse from your partner.

Housing Rights Information for New Arrivals can provide advice and information on immigration rules and where to go for further advice and support.

Rights of Women immigration and asylum law advice line 0207 490 7689

Rights of Women offer free confidential legal advice to women in England and Wales on immigration and asylum law. 

They can advise you if you're subject to immigration control and don't have recourse to public funds

They can help if you've been brought to the UK against your will or if you're a woman needing to leave an abusive relationship. The advice line is staffed by female solicitors and barristers.

The immigration and asylum law advice line is open on a Monday 12 to 3pm and Thursday 10am to 1pm. They can only advise in English and cannot deal with emergency cases.

Support for victims of crime

Victim Supportline: 0845 30 30 900

The Victim Supportline helpline provides advice and support to victims and witnesses of crime in England and Wales. It also signposts callers to local offices and other victim support organisations for further advice and information.

The helpline is open Mondays to Fridays 9am to 9pm, weekends from 9am to 7pm weekend, and 9am to 5pm on bank holidays. Calls to the helpline are charged at the local rate.

Victim Support offer free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales. Their Witness Service can also provide help and support in court to witnesses to crime.

Legal advice for domestic violence issues

Civil Legal Advice Helpline: 0345 345 4 345

The Civil Legal Advice helpline is a free and confidential advice service in England and Wales. If you are eligible for legal aid, it can provide free specialist advice on issues such as benefits, debt, housing and family problems. It can provide details of solicitors in your area who may be able to help you.

A free translation service is available in 170 languages and British Sign language.

The helpline is open Monday to Friday 9am to 8pm, and Saturday 9am to 12.30pm. Calls made from a BT landline are free. Other operators may charge. You can text the helpline on 80010.

Rights of Women family law advice line: 0207 251 6577

Rights of Women offer free confidential legal advice to women in England and Wales on their advice line on subjects including domestic abuse, relationship breakdown, child contact and residence issues. The advice line is staffed by female solicitors and barristers.

The family law advice line is open Monday to Thursday 7 to 9pm and Friday 12 to 2pm.

Compensation for victims of violent crime

Criminal Injuries Compensation Authority Helpline: 0300 003 3601

The Criminal Injuries Compensation Authority can pay compensation to people who have been the victim of a violent crime. Call the helpline for all general enquiries, to order an application form or for help with an application.

The helpline is open Monday to Friday 8.30am to 5pm, except Wednesdays, when they are open 10am to 5pm. Calls are charged at the standard local rate.

Find out more from Gov.uk about claiming compensation for a criminal injury.

 

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