Sample letters to adapt, factsheets and advice guides to download, and easy-to-use checker tools to help you work out your rights and understand your options.
Have a look at our series of handy fact sheets to give you more information about your housing problems. They're free to download and easy to read
Use our templates to make important points when writing letters about benefit claims, applying as homeless, getting a deposit back and asking for repairs
If you're a council or housing association tenant, the bedroom tax might reduce your housing benefit. Use our bedroom tax checker to see if you’re affected
Shelter's budget calculator can help you work out what you spend each month. Get a picture of your income and spending in less than 30 minutes
Use this tool to see if the council has to provide you with emergency accommodation if you are homeless
Use Shelter's housing benefits rights checker to see how changes to housing benefit may affect you and what to do if your income is reduced
Your rights as a tenant will vary depending on the type of tenancy you have. Use our simple tenancy checker to see what kind of tenancy you have.
Use our eviction rights checker to see if your landlord can evict you. Your rights will depend on who your landlord is and the tenancy agreement you have.
Use our tool to find out what help you can get with fuel bills, if you qualify for energy saving home improvements and how to switch energy suppliers
Our handy checklists and forms will help during busy or stressful times. Simply download or print them and keep them close at hand as a useful reference.
Use our tool to help you send a complaint to a letting agent redress scheme about your agent's poor practice.