Homelessness

This content applies to England only.

Housing laws vary between England and Scotland. Get advice relating to Scotland

You don't have to be living on the street to be homeless. You may be legally classed as homeless if you are sleeping on a friend's sofa, staying in a hostel, suffering from overcrowding, or other bad conditions.

Homelessness can often be avoided if you act quickly and get the right help. If you have nowhere to stay, call Shelter's helpline or use our directory to find a local advice centre where you can talk to someone in person. You can also download a copy of our handy advice booklet, Homeless? Read this, which gives an introduction to your legal rights and the options you might have.

Emergency housing

Need a place for tonight? Find out about different types of emergency housing and how to access them.

Emergency advice

Find out where you can go for help and advice if you are homeless or need housing in an emergency.

What is homelessness?

Homelessness means not having a home. Even if you have a roof over your head you can still be homeless.

Homeless people's rights

Get an overview of the rights you may have if you're homeless.

Avoiding homelessness

You may be able to avoid becoming homeless, even if the situation appears hopeless.

Help from the council

You may be entitled to help from the housing department of the council if you are homeless or about to lose your home. There are special legal rules about when and how the council must help.

Help from social services

Social services can provide a range of services, including housing, support and financial help. Whether social services has to help you will depend on your circumstances.

Sleeping on the streets

Practical advice and information about services for people who are sleeping on the streets.

Squatting

Squatting is best avoided if you have other options. It isn't strictly speaking illegal but you can be evicted very easily and it doesn't give you any security. You can also be arrested in some circumstances.

Asylum seekers and refugees

This section has information about the housing support you may be entitled to if you are an asylum seeker, a refugee, or are appealing against an unsuccessful asylum claim.

EU and EEA nationals

An introduction to the rights you have if you came to the UK from the European Union (EU) or the European Economic Area (EEA).

Homeless ex-forces

Whether you’ll soon be leaving the forces, or it’s been some time since you were discharged, you’ll need to know your rights if you are homeless.

Homeless on release from prison

Many prisoners find themselves homeless following their time in prison – and single people are particularly at risk. Find out about services that could provide practical support and help you find accommodation. You could also apply to your local council for help as a homeless person.