Advice by email
This content applies to England only.
Housing laws vary between England and Scotland. This page applies to England only. Get advice relating to Scotland
Looking for a solution to a housing problem? If you can't find what you're looking for on our advice pages, you can ask Shelter's advisers a question about your housing problem and we will respond within three working days.
Step 1
Answer three simple questions about your housing problem.
Step 2
Our search will find links to information that's relevant to your situation.
Step 3
If the information on our website doesn't help, fill in the email advice form to send your question to Shelter's advisers.
