Mortgages

This content applies to England only.

Housing laws vary between England and Scotland. Get advice relating to Scotland

This section provides straightforward, unbiased information to help you make decisions.

The decisions you make about your mortgage are very important, so you may need one-to-one help. A financial adviser or mortgage broker can help you to understand all of the different options. Always check the Financial Services Authority (FSA) register to be sure that any financial adviser or broker that you use is authorised.

Shelter does not give advice on choosing mortgages and other financial products. However, we can help you if you have payment problems later on.

Applying for a mortgage

This page aims to help you work out how much you can realistically afford to borrow. Once you've done this, apply early. That way you can act quickly when you find a property you like. Read more

Problems getting a mortgage

If regular lenders won't give you a mortgage, a specialist lender may still be able to help you.

Choosing a mortgage

Shop around for a mortgage, and be sure to get good advice. Ask some key questions.

How mortgages work

The different repayment and interest options available. Information about joint mortgages, mortgage protection and mortgage standards.

Mortgage protection

Get more information on mortgage indemnity guarantees, mortgage protection insurance, and other types of insurance to cover your mortgage payments.

Changing mortgages

You may be able to switch to a different mortgage, or a different lender, to get a better deal.

Endowment shortfalls

If you your endowment policy may not cover your mortgage, you have two options.

Equity release schemes

Equity release schemes can give homeowners over-50 what is effectively a mortgage for life.

Complaints about lenders

How to complain to your lender and, if necessary, the Financial Ombudsman Service.


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