Gas safety in rented homes

Your landlord must make sure that gas appliances in your home are safe and regularly checked.

Who to contact in a gas emergency

Call the National Gas Emergency Service immediately on 0800 111 999 if you smell gas or think there's a gas leak.

For information on gas safety, call the HSE's free Gas Safety Advice Line on 0800 300 363.

Landlord's responsibility for gas safety

Landlords have gas safety responsibilities under the law. This applies to private, council and housing association landlords.

Your landlord must make sure that the gas supply and appliances in your home:

  • are in a safe condition
  • are fitted or repaired by a Gas Safe registered engineer
  • have a gas safety check every 12 months by a Gas Safe registered engineer

This includes gas pipework, gas cookers, gas boilers, gas fires and gas water heaters. The landlord isn't responsible for the safety of gas appliances you own.

If you are a private rented tenant, your landlord is responsible for installing smoke alarms in your home. They must also install carbon monoxide detectors if you have a coal fire or wood burning stove.

Responsibility for your gas appliances

You are responsible for any gas appliances that you own. But your landlord is usually responsible for any flues, pipework or chimneys they are connected to.

When a Gas Safe engineer checks the appliances owned by your landlord, you can ask them to check your appliances, but you may have to pay to have them checked.

Gas safety inspections

Only Gas Safe registered engineers are allowed to inspect or do repairs on gas appliances in your home. If there's a serious problem with any of the gas installations in your home, the engineer must make them safe. They can disconnect faulty equipment and arrange for your gas supply to be cut off.

The engineer sends your landlord a record of what was checked and any problems found.

Your landlord should give you a reasonable amount of notice about a gas safety check. You must allow the engineer access to your home to carry out the inspection and do any repair work. Ask to see the engineer's Gas Safe ID card.

Gas safety record

A Gas Safe registered engineer gives your landlord a gas safety record after inspecting your home. If the record shows there are problems that affect gas safety, the landlord must get the problems repaired.

See a sample gas safety record.

Your landlord must give you a copy of the latest gas safety record:

  • before you move in if you are new tenant
  • within 28 days of the gas safety check being carried out

Write to your landlord about gas safety

You can contact your landlord to ask for a copy of the gas safety record if you haven't been given one.

Use Shelter's template letter to write to your landlord to ask for a gas safety record.

Ask your landlord to arrange a gas safety check if one hasn't been done in the past 12 months.

Use Shelter's template letter to write to ask your landlord for a gas safety inspection.

How to complain about gas safety

You can complain to the Health and Safety Executive (HSE) if your landlord won't carry out gas safety checks. The HSE can take action to force your landlord to do checks. Landlords can be fined or sent to prison if they don't comply.

If you are a private tenant or a housing association tenant, you can also complain to the council's environmental health department if your landlord won't do gas safety checks or you're worried about gas safety in your home. 

The council can take legal action against your landlord if there's a threat to your health and safety in the home.

Find out how to complain to environmental health.

Carbon monoxide detectors

If you are a private rented tenant, your landlord should have installed a carbon monoxide detector in rooms that have a coal fire or a wood burning stove by 1 October 2015. They are breaking the law and can be fined if they didn't.

The detector must be in proper working order:

  • when it was installed
  • at the start of all new tenancies 

You are responsible for checking it is still working after that. If a detector stops working, contact the landlord to arrange for new batteries or a replacement detector.

Carbon monoxide detectors are also recommended for all homes with gas or oil heaters and boilers, but your landlord doesn't have a legal duty to supply one. If you are a council or housing association tenant, your landlord might install one if you ask.

Private tenant eviction if gas safety rules are broken

If you're an assured shorthold tenant, your landlord can usually evict you using a section 21 notice.

New rules may give you some protection against eviction if your landlord doesn't follow gas safety rules.

If your tenancy started on or after 1 October 2015, your landlord can't use a section 21 notice to end your tenancy if they haven't given you a copy of the latest gas safety record.

 

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