Help if you’re homeless: domestic abuse

If you have to leave your home because of violence, abuse or threatening behaviour, get help and find a safe place to stay.

Report domestic abuse

Domestic violence or abuse is a crime – the police can help to protect you.

Call 999 if you or your children are in danger now

If it's not an emergency and you're safe to talk, call:

National Domestic Violence Helpline
0808 2000 247
Free, 24 hours

Find out how to recognise domestic abuse at Refuge.

Find a place in a women's refuge

You might be able to get safe housing and support in a women's refuge – call:

National Domestic Violence Helpline
0808 2000 247
Free, 24 hours

Planning to leave your home

Get advice from a Shelter adviser about your rights before you leave your home permanently.

You may be able to stay in your home or move out for a short time while you plan what to do.

Call Shelter’s free advice helpline on 0808 800 4444

Make a safety plan

If you make a safety plan you can work out how you'll keep safe if you experience future violence or abuse.

Find out how to make a safety plan from Women's Aid.

Apply to the council for housing

If you can't stay in your home or with family and friends, you can ask your council for help finding a safe place to stay.

Help you can get from your council depends on your circumstances. In some situations, the council must help you with emergency housing while it looks into your situation.

If you don't have children and aren't pregnant, you may need to show that you'd be at risk if you stayed in your home. You can do this by taking:

  • witness statements from friends or professionals
  • crime reference numbers, if police have been involved

Find out more about applying to the council for help with housing.

Staying safe in your home

You can stop your partner entering your home by getting an injunction to protect you and your family from domestic abuse. You can:

If the order bans your partner from your home you can make it safer by changing the locks and installing an alarm.

For advice on how to keep safe call the police on 101.

If your partner is still living in your home, you can hide your internet activity. Find out more from the National Domestic Violence Helpline.

Still need help?

You can get help and advice from:

National Domestic Violence Helpline
0808 2000 247
Free, 24 hours

Rights of Women
020 7251 6577 
Free legal advice for women

Men's Advice Line
0808 801 0327
Free, Monday - Friday 9am-5pm

Samaritans
116 123
Free, 24 hours

Karma Nirvana
Honour based abuse and forced marriage
0800 5999 247

Local police
101 Enquiries


Last updated - 01 Jan 2016

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