If you're an older person or have a low income, you may be eligible for discounts, grants and other help with your energy costs.
Warm Home Discount Scheme
You might qualify for a one-off £140 discount on your electricity bill if you have a low income or you receive the guarantee element of pension credit.
Check Gov.uk – warm home discount scheme to see if you're eligible, which energy suppliers are part of the scheme and how to apply.
Cold weather payments
You should also qualify for cold weather payments if you qualify for the Warm Home Discount.
The payments are made when temperatures drop below freezing for more than a week between the beginning of November and the end of March.
You receive £25 for every seven days where the temperature averages below 0 degrees Celsius.
You don't need to apply. Payments are made automatically.
Winter fuel payment
The winter fuel payment is a grant of £100 to £300 to help older people with winter energy bills. To qualify for the payment, you must have been born on or before 5 January 1953.
How much you get depends on your age, if you receive certain benefits and if you live alone or with others.
Use Shelter's Energy Costs Saving tool to check if you can save money on your fuel bills.
If you have problems with fuel bills or debt you can get face-to-face help from specialist Shelter advisers, funded by the British Gas Energy Trust, at several locations in England and Scotland. The initiative is part of a wider partnership between British Gas and Shelter to improve homes in the private rented sector, including help with the cost of energy-saving home improvements. You can also contact the Energy Saving Trust for information on similar services provided by other energy providers.
Last updated 02 Jan 2015 | © Shelter
If you need to talk to someone, we’ll do our best to help