Your landlord must make sure that gas appliances in your home are safe and checked every year.
Call the National Gas Emergency Service immediately on 0800 111 999 if you smell gas or think there's a gas leak.
For information on gas safety, call the free Gas Safety Advice Line on 0800 300 363.
Your landlord's responsibilities
Your landlord must make sure that the gas supply and appliances they have provided are:
- in a safe condition
- fitted or repaired by a Gas Safe registered engineer
- checked every 12 months by a Gas Safe registered engineer
This includes pipework, cookers, boilers, fires and water heaters.
These rules apply to private, council and housing association landlords.
You are responsible for any gas appliances that you own. Your landlord is usually responsible for any flues, pipework or chimneys they are connected to.
When a Gas Safe engineer checks the appliances owned by your landlord, you can ask them to check your appliances, but you may have to pay for this.
Gas safety inspections
Your landlord must arrange a gas safety check every 12 months.
You should get reasonable notice of when a check is due and can ask that it's at a convenient time.
The check must be done by a registered Gas Safe engineer. Check their Gas Safe ID card when they visit.
If there's a serious problem with any of the gas installations in your home, the engineer must make them safe. They can disconnect faulty equipment and arrange for your gas supply to be cut off.
Inspections during the coronavirus outbreak
Government guidance says that landlords should make every effort to make sure that gas safety checks are carried out.
Engineers should follow guidance for working in people's homes during the outbreak.
If you’re self isolating, the inspection can be delayed until the end of your isolation.
Tell your landlord if you’ve been shielding. You can ask for the inspection to be delayed, or for extra steps to be taken to make sure it’s done safely.
Annual gas safety checks remain an important legal requirement. You should allow access for the inspection once you're able to do so safely. For example, if you've finished a period of self isolation and no longer have symptoms.
Write to your landlord about gas safety inspections
Ask for a gas safety check if one hasn't been done in the past 12 months.
Use our template letter to ask your landlord for a gas safety check if it's overdue
Gas safety certificates
A Gas Safe registered engineer gives your landlord a gas safety record after inspecting your home. This is often called a gas safety certificate.
If the record shows there are problems that affect gas safety, the landlord must get the problems repaired.
Your landlord must give you a copy of the latest gas safety record both:
- before you move in
- within 28 days of each yearly gas safety check
Use our template letter to ask your landlord for a gas safety record
Section 21 notices
Your landlord must give you a copy of the latest gas safety record before they can give you a valid section 21 eviction notice if your assured shorthold tenancy started or was renewed on or after 1 October 2015.
How to complain about gas safety
You can complain to the Health and Safety Executive (HSE) if your landlord won't carry out gas safety checks.
The HSE can prosecute landlords who don't meet their gas safety responsibilities. However they are unlikely to be able to deal with every complaint they receive.
Another option is to complain to the council's environmental health department.
The council can take action against your landlord if gas safety problems mean your home is unsafe.
Carbon monoxide detectors and smoke alarms
A private landlord must install:
- smoke alarms on each floor of your home
- carbon monoxide detectors in rooms with a coal fire or a wood burning stove
Carbon monoxide detectors are recommended but not required if you have a gas or oil heating system.
The detectors and alarms must be in proper working order:
- when they are installed
- at the start of all new tenancies
You are responsible for checking they are still working during the tenancy. If an alarm or detector stops working, replace the batteries or contact your landlord.
Complain to your council if your landlord won't fit or fix detectors or alarms.
These rules don't apply if you are a lodger, or rent from a council or housing association. You can still ask for detectors and alarms to be installed.
Last updated 31 July 2020 | © Shelter
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