Gas safety in rented homes

Your landlord must make sure that gas appliances in your home are safe and regularly checked.

Who to contact in a gas emergency

Call the National Gas Emergency Service immediately on 0800 111 999 if you smell gas or think there's a gas leak.

For information on gas safety, call the free Gas Safety Advice Line on 0800 300 363 or find out about gas appliance danger signs from Gas Safe Register.

Landlord's responsibility for gas safety

Landlords have gas safety responsibilities under the law. This applies to private, council and housing association landlords.

Your landlord must make sure that the gas supply and appliances in your home:

  • are in a safe condition
  • are fitted or repaired by a Gas Safe registered engineer
  • have a gas safety check every 12 months by a Gas Safe registered engineer

This includes gas pipework, gas cookers, gas boilers, gas fires and gas water heaters.

Responsibility for gas appliances you own

You are responsible for any gas appliances that you own. Your landlord is usually responsible for any flues, pipework or chimneys they are connected to.

When a Gas Safe engineer checks the appliances owned by your landlord, you can ask them to check your appliances, but you may have to pay to have them checked.

Gas safety inspections

Your landlord must arrange a gas safety check every 12 months.

Only Gas Safe registered engineers are allowed to inspect or do repairs on gas appliances in your home.

If there's a serious problem with any of the gas installations in your home, the engineer must make them safe. They can disconnect faulty equipment and arrange for your gas supply to be cut off.

The engineer sends your landlord a record of what was checked and any problems found.

Your landlord should give you a reasonable amount of notice about a gas safety check. You must allow the engineer access to your home to carry out the inspection and do any repair work.

Always ask to see the engineer's Gas Safe ID card.

Write to your landlord about gas safety inspections

Ask your landlord to arrange a gas safety check if one hasn't been done in the past 12 months.

Use Shelter's template letter to write to ask your landlord for a gas safety inspection.

Gas safety record

A Gas Safe registered engineer gives your landlord a gas safety record after inspecting your home.

If the record shows there are problems that affect gas safety, the landlord must get the problems repaired.

Your landlord must give you a copy of the latest gas safety record:

  • before you move in if you are new tenant
  • within 28 days of the gas safety check being carried out

Use Shelter's template letter to write to your landlord to ask for a gas safety record.

How to complain about gas safety

You can complain to the Health and Safety Executive (HSE) if your landlord won't carry out gas safety checks.

The HSE can take action to force your landlord to do checks. Landlords can be fined or sent to prison if they don't comply.

You can also complain to the council's environmental health department if your landlord won't do gas safety checks or you're worried about gas safety in your home.

If you’re a private or housing association tenant, the council can take action against your landlord if your health and safety is at risk.

Smoke alarms and carbon monoxide detectors

A private landlord must install:

  • smoke alarms on each floor of your home
  • carbon monoxide detector in rooms with a coal fire or a wood burning stove

They are breaking the law and can be fined if they haven't.

If you share your home with your landlord, they don’t have to do this.

The alarms and detectors must be in proper working order:

  • when they are installed
  • at the start of all new tenancies

You are responsible for checking they are still working after that. If an alarm or detector stops working, contact the landlord to arrange for new batteries or a replacement.

Carbon monoxide detectors are also recommended for all homes with gas or oil heaters and boilers, but your landlord doesn't have a legal duty to supply one.

If you are a council or housing association tenant, your landlord might install smoke alarms and carbon monoxide detectors if you ask.

Find out more from the NHS about carbon monoxide poisoning.

Protection from eviction

If you're an assured shorthold tenant, you may have some protection against eviction if your landlord doesn't follow gas safety rules.

If your tenancy started on or after 1 October 2015, your landlord can't use a section 21 notice to end your tenancy before they have given you a copy of the latest gas safety record.

Still need advice?

Contact a Shelter adviser online or by phone


Last updated 31 May 2018 | © Shelter

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