Children's Service

1.6 million children in Britain live in housing that is overcrowded, temporary, or run-down. Some live in housing that’s making them ill. Many are missing out on a decent education. Others suffer chronic insecurity, shuffled from place to place in temporary accommodation.

Shelter strongly believes that access to decent affordable housing must be at the heart of any strategy for improving the life chances of children and young people and reducing child poverty.

Shelter Children’s Service is a completed pilot programme of work which focused on the needs of homeless and badly housed children. Information on this work and useful resources can be found on these pages.

Influencing local and regional policy

Regional Children's Co-ordinators worked with local and regional partners to improve outcomes for children, families and under 18s who are living independently.

Good practice

Shelter has developed a model which demonstrates how local authority housing and children's services can improve joint working at governance, strategic, procedural and frontline delivery level.

Children's Legal Service

Shelter’s Children’s Legal Service takes on test cases and undertakes policy work to increase awareness of the interests of children in decisions of local authorities, housing associations and the courts.

Keys to the Future projects

Shelter's groundbreaking Keys to the Future projects have reached out to more than 10,000 children, young people and their families.

Advice and referrals

Information about how children's sector professionals can get advice on behalf of clients, or make a referral.

Children's Service publications

Download reports, good practice guides and interim independent evaluation reports from Shelter's Children's Service.


This glossary explains some of the terminology that Children's Services staff may come across when supporting families with housing problems.

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