Thank you

Thank you for helping us tell the government that renters shouldn’t be evicted for speaking up about bad conditions.

Now we want the housing minister to really understand the impact that renting out these sorts of places can have on our lives – please would you help us by telling the government your own renting horror story?

Yes, let me share my story | Not right now thanks

Amy's story

'I lived with bad conditions like mould and a boiler that broke all the time. There was damp in some of the rooms so it smelled musty. I tried calling to complain about the conditions, but he just put my rent up – he said he’d done it to encourage me to leave.

'Finally, I wrote my landlord a letter about the bad living conditions – and he served me with an eviction notice a few weeks later. I’m angry about my eviction, and feel like I’m being punished for complaining. I’d like to fight my landlord over it, but I feel powerless to do much.'

Steve and his partner's story

'There were a lot of problems in my home. The heating and thermostat were broken, so it was often freezing. The front door didn’t even lock properly, so that if we wanted to lock it from the inside we had to climb out of the window to leave the house!

'Our landlord would take ages to make repairs or just ignore problems entirely, so I contacted the council, who got in touch with him. A week later, our landlord said he was selling the property and we’d be evicted. I asked him afterwards if it was related to the complaints I’d made – he said ‘let’s just say it didn’t help’. ’

Greg and his family's story

'We lived in our home for two and a half years. My eldest was coming up for his exams, and we had him set up in a local school with extra lessons and special measures for his Asperger’s. We’d had some trouble in the house with damp and mould, so I reported it to the landlord – three weeks later, he served us an eviction notice.

'Now, we have nowhere to go, and have come to Shelter for help. I don’t want to have to move my son from his school as it’ll affect him pretty badly, and will put him back at least a year. We haven’t been able to hide it from the two younger kids so they’re feeling the stress too. It’s extremely frustrating, especially when we didn’t do anything to cause it – this shouldn’t be allowed.’

Here’s the problem:

9 million people in England are stuck renting - and more and more of them are families. These homes are often in bad condition. Worse still, many renters won't complain to their landlord out of fear they'll face eviction - something that's happened to over 200,000 renters in the past year alone.

What are Shelter calling for?

At the moment, landlords can use something called a section 21 notice to evict renters without giving a reason – and the tenants don’t have the right to challenge their eviction. We’re asking the government to put restrictions in place so that landlords with homes in bad condition can’t use a section 21 notice to evict renters who complain. You can read more about how this would work on our policy blog.

How can I help?

You can sign our petition, and help show the government that the public won’t stand for this kind of treatment.

And if all this talk of bad conditions and retaliatory evictions sounds familiar, please would you consider telling the government your own renting horror story? This would really help us show the housing minister just how bad the problem is, and why it’s so important that they act now to fix private renting.

Amy's story

'I lived with bad conditions like mould and a boiler that broke all the time. There was damp in some of the rooms so it smelled musty. I tried calling to complain about the conditions, but he just put my rent up – he said he’d done it to encourage me to leave.

'Finally, I wrote my landlord a letter about the bad living conditions – and he served me with an eviction notice a few weeks later. I’m angry about my eviction, and feel like I’m being punished for complaining. I’d like to fight my landlord over it, but I feel powerless to do much.'

Steve and his partner's story

'There were a lot of problems in my home. The heating and thermostat were broken, so it was often freezing. The front door didn’t even lock properly, so that if we wanted to lock it from the inside we had to climb out of the window to leave the house!

'Our landlord would take ages to make repairs or just ignore problems entirely, so I contacted the council, who got in touch with him. A week later, our landlord said he was selling the property and we’d be evicted. I asked him afterwards if it was related to the complaints I’d made – he said ‘let’s just say it didn’t help’. ’

Greg and his family's story

'We lived in our home for two and a half years. My eldest was coming up for his exams, and we had him set up in a local school with extra lessons and special measures for his Asperger’s. We’d had some trouble in the house with damp and mould, so I reported it to the landlord – three weeks later, he served us an eviction notice.

'Now, we have nowhere to go, and have come to Shelter for help. I don’t want to have to move my son from his school as it’ll affect him pretty badly, and will put him back at least a year. We haven’t been able to hide it from the two younger kids so they’re feeling the stress too. It’s extremely frustrating, especially when we didn’t do anything to cause it – this shouldn’t be allowed.’