'I lived with bad conditions like mould and a boiler that broke all the time. There was damp in some of the rooms so it smelled musty. I tried calling to complain about the conditions, but he just put my rent up – he said he’d done it to encourage me to leave.
'Finally, I wrote my landlord a letter about the bad living conditions – and he served me with an eviction notice a few weeks later. I’m angry about my eviction, and feel like I’m being punished for complaining. I’d like to fight my landlord over it, but I feel powerless to do much.'