Help from the council when homeless

You can ask your local council's housing department for help if you've nowhere to stay or are likely to lose your home in the next 28 days. The council is legally required to give you advice and help you to find a place to live. Depending on your situation, it may have to provide accommodation for you.

Getting help in this way is not the same as going on the council's waiting list for a permanent home.


Homelessness applications

An overview of what happens when you apply to the council for help if you are homeless or threatened with homelessness

How to apply as homeless

Practical information about what's involved in making a homelessness application, including how, when and where you should apply.

How a council decides you are homeless

The council has to check you qualify before making a decision on your homelessness application. Find out what it looks at to make its decision

Homeless and not eligible for assistance

The council has to consider certain issues before it decides whether a person making a homelessness application is eligible for assistance

Priority need

You may be in priority need and entitled to emergency housing from the council. Check if you are in a category for priority need

Intentional homelessness

If the council decides that you’re 'intentionally homeless', you may have to leave temporary accommodation, but you may be able to challenge the decision

Local connection

In some situations, the council may refer you to another council area if you don't have a local connection. The council must follow rules to do this