If you are a lodger or are living in a student halls of residence, you can take your landlord to court if they don't return your deposit.
From 1 October 2014, all letting agents must be a member of a letting agency redress scheme
Complaints about letting agencies can be made to your landlord, trade bodies or ombudsman. Find out more about how to complain about letting agents.
From housing benefit delays, to repairs, to a landlord refusing to return your deposit. See the most common problems when renting from a private landlord
Before agreeing to a rental contract it's important to understand the agreement and consider what may happen if things go wrong or you can't pay the rent
Landlords and agents have a new duty to check their tenants are living in the UK legally and therefore have the 'right to rent'.
Complaints about private landlords can be made in a number of ways. Use our information to see how you can make a complaint about a private landlord.
You shouldn't pay fees to a letting agency until they've found you a place. See what you can do if you're unhappy about fees or the service they give you
Tenants have the right to know the contact details of their landlords