Find out what you can do if you are living in overcrowded conditions and who qualifies as legally overcrowded.

Get help and advice about overcrowding

Get advice about overcrowding from your council's housing options service. 

Use the Gov.uk search to find your local council.

Call Shelter's helpline for advice on overcrowding problems or use Shelter's directory to find a local advice centre.

Apply as homeless due to overcrowding

You can apply to the council as homeless if your home is legally overcrowded or so overcrowded that it's not reasonable for you to continue living there.

The council looks at your situation. But even if you are legally overcrowded, you might not be entitled to help.

Find out more about how the council decides you are homeless.

Do not leave an overcrowded home before the council makes a decision on your homeless application. You may be refused help if the council decides you are intentionally homeless.

Move to a larger private rented home

You may be able to find a private rented home large enough for your family.

Private tenants can claim housing benefit to help pay the rent. This is called the local housing allowance. If your rent is more than the housing benefit you receive, you have to pay any rent shortfall

Rules limit the number of bedrooms that the local housing allowance can cover to a maximum of 4.

Find out about the number of bedrooms allowed when calculating local housing allowance.

It is sometimes possible to get housing benefit for two homes if your family is too big to live in one home.

Don't give up an overcrowded council or housing association home without getting advice first. You may not be able to get another council or housing association home.

Apply for council housing when overcrowded

You can apply to your local council for housing if you are overcrowded. 

Your priority for council housing depends on what your council's policy says. You are likely to be given some priority if you are considered legally overcrowded.

All councils have their own rules to decide how overcrowded you are. Ask your local council about its policy. 

A shortage of larger properties in your area may mean it's difficult for your council to find you a home. 

Get advice about finding a larger home. Use Shelter's  directory to find a local advice centre.

Transfer to a larger council or housing association home

You can apply for a transfer if you are a council or housing association tenant. There is usually a waiting list for transfers but you should get some priority if your home is overcrowded.

You can also use mutual exchange to swap homes with another council or housing association tenant anywhere in the UK. You can't swap if the property you want to move to is too big or small for your needs.

Find out more about tenancy transfers and exchanges.

Legal definition of overcrowding

There are two ways to calculate if you are overcrowded under housing law. One is by the number of rooms for people to sleep in. This is called the room standard. The other is by the amount of space in the home and the number of people living in it. This is called the space standard.

Statutory overcrowding is when there are too many people living in your home using either of the calculations. 

How to calculate statutory overcrowding: number of rooms

The room standard says your home is legally overcrowded if two people of the opposite sex have to share a room to sleep in. This does not apply when couples share a room.

Children under 10 years old are not counted under the room standard.

Your bedrooms and any living rooms are counted as rooms you can sleep in. It doesn't matter which rooms you actually sleep in. 

Under the room standard, a couple with a boy and a girl aged under the age of 10 in a one-bedroom flat with a living room are not overcrowded.

How to calculate statutory overcrowding: amount of space 

Under the space standard, the number of people in your home is compared with both the number of rooms and the floor area.

There are two separate calculations for working out if you're overcrowded. The first looks at the number of rooms you have. The second looks at the floor area in your home. The answer to each calculation gives the number of rooms that's enough for you and your family.

If the numbers are different, the lower number is used. Your home is legally overcrowded if the number of people living there is more than this.

To count the number of people:

  • don't include children under 1 year old 
  • children aged 1 to 9 years count as a half
  • anyone aged 10 or over counts as one person

To count the number of rooms, include bedrooms and living rooms but don't include any rooms under 50 square feet.

Number of rooms

The number of rooms considered enough for your family is:

  • 1 room for 2 people
  • 2 rooms for 3 people
  • 3 rooms for 5 people
  • 4 rooms for 7.5 people
  • 5 or more rooms for 2 people per room

Floor area 

The minimum floor area considered enough for your family is:

  • 50 - 69 square feet (4.6 - 6.5 square metres) for 0.5 people
  • 70 - 89 square feet (6.5 - 8.4 square metres) for 1 person
  • 90 - 109 square feet (8.4 -10 square metres) for 1.5 people
  • 110 square feet (10.2 square metres) for 2 people

Get advice if you're overcrowded. Use Shelter's directory to find a local advice centre.

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