Repairs in social housing
This content applies to England only.
Housing laws vary between England and Scotland. This page applies to England only. Get advice relating to Scotland
This section explains the rights you have if your home needs repairs and you rent from a council or housing association.
If you are having problems because of disrepair, a local advice centre may be able to help you. Use our directory to find one. You could also download our free guide to getting repairs done.
Responsibility for repairs
Explains who is responsible for repairs and maintenance in council or housing association lets. Read more 
Reporting and allowing access
Explains to tenants the rules about reporting repairs needed to the council or housing association and allowing access to the propetry. Read more
Right to repair scheme
This page explains how the right to repair scheme for council tenants works. Read more
Disrepair affecting health
What you can do if conditions in your council or housing association home are damaging your health or causing a nuisance to other people. Read more
Disruption and poor work
What you can do if the council or housing association arranges repairs that are disruptive, or the work is done badly. Read more
Refusal to repair
What you can do if your council or housing association refuses to carry out repairs, takes too long, or does them badly. Read more
Withholding rent over repairs
Advice for council and housing association tenants considering withholding their rent over repairs. Read more
Court action for disrepair
Explains if you can take your housing association or council landlord to court if they refuse to carry out repairs. Read more
Complaining to the Ombudsman
Explains how and when to complain to the Ombudsman, and what they can do. Read more
