Mortgage arrears

This content applies to England only.

Housing laws vary between England and Scotland. This page applies to England only. Get advice relating to Scotland

Many homeowners have difficulty paying their mortgages, often when they lose a job, split up with a partner or have unexpected expenses.

If you're struggling to pay, you need to act quickly, even if the problem is only temporary. Mortgage arrears don't automatically lead to repossession but must be taken very seriously.This section outlines some of the options you may have. You can also download one of our leaflets:

If you rent your home and your landlord has mortgage arrears, you have far less protection and you should get advice immediately. 

New help for struggling homeowners

The Government has announced a number of new initiatives to help avoid repossessions over the past few months. Read more 

Homeowners Mortgage Support

HMS is a Government initiative designed to help homeowners who are struggling to meet their mortgage payments because of a temporary drop in income. Find out how it works and whether you are eligible. Read more 

Government mortgage rescue scheme

This government-funded initiative provides shared equity loans and ‘mortgage to rent’ schemes to eligible households who are at risk of repossession. Read more 

Support for mortgage interest

If you are claiming certain benefits, you may be able to get help with your mortgage interest and interest on loans you have taken out for repairs or improvements. Read more 

Tackling mortgage arrears

Keeping up with your mortgage payments should be your top financial priority. This page explains your options. Read more 

Negotiating with lenders

Negotiating with lenders can be complicated and stressful, but this is often the best way to find a solution to mortgage arrears problems. Read more 

Reducing monthly payments

It may be possible to negotiate to reduce your monthly mortgage payments. Your options will depend on the type of mortgage you have. Read more 

Renting out the property

If you have problems paying your mortgage, it may be possible to increase your income to make your mortgage more affordable. Read more 

Selling voluntarily

You may decide to sell your home to pay off your mortgage arrears. Read more 

Handing back the keys

Giving your keys to your lender is called voluntary repossession. It is not usually advisable and may increase your debts. Read more 

Private sale and lease back

Think carefully before signing up to a sale and lease back scheme. There may be major risks involved. Read more 

Borrowing more money

Arranging a second mortgage or getting a secured loan is risky and will probably increase your overall debt. Read more 

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