Applying for council housing

Find out about who can apply for council housing, eligibility restrictions, how to apply and how the council decides who to house first.

Who can apply for council housing?

National law and a local council's allocations policy set out who can apply for a council house. Not everyone qualifies.

Who is eligible to apply?

Most British citizens are eligible to apply for a council house, but EU and other nationals rights are often restricted. Find out if you are eligible.

Priority for council housing

When deciding who gets priority for council housing, councils will take different factors into account. See who gets priority for council housing.

How to apply for council housing

Find out what information you should include when applying for council housing and what happens once you have applied to your council's housing department.

Direct offers from a council waiting list

In areas of high demand, you may never be offered a council home. Ask the council how long you will have to wait.

Choice-based lettings

Choice-based lettings (CBL) are designed to introduce an element of choice for people who apply for council housing and housing association homes.

Challenging a council decision

If you are unhappy with a decision about your application for council housing or a housing association home you may be able to challenge it

Rent and rent increases in social housing

In social housing, your council or housing association sets your rent. Find out what to do if you disagree with a rent increase or have problems paying

How councils allocate housing

Find out how offers are made by a council's housing department and what you can do if you think the council accommodation being offered is unsuitable.

Complaints about councils

How to complain if you are not satisfied with the services you have received from your local council. Includes complaints by council tenants.