See if your tenancy deposit is protected

Find out if your tenancy deposit is protected

Your deposit is your money. Your landlord should protect your deposit in one of the schemes listed within 30 days of receiving it. If not, you could be due compensation of 1 to 3 times the value of the deposit.

You automatically have an assured shorthold tenancy if:

  • you moved in on or after 28 February 1997 and
  • you pay rent to a private landlord and
  • you have control over your home so that your landlord and other people cannot come in whenever they want to and
  • your landlord does not live in the same building as you and
  • you are not living in university or college accommodation or business premises.

1 What you’ll need

Your postcode
Tenancy start date
Deposit amount

2 How to check your deposit is protected

Check online to see if your deposit is protected in a government-backed tenancy deposit protection scheme.

This applies if you have an assured shorthold tenancy

Different rules apply if you do not have an assured shorthold tenancy.

3

No
My deposit
is not protected

Find out what to do

Yes
My deposit
is protected

Find out what to do

Good news! As you’ve found the scheme your deposit is registered with, your money should be secure until you move out.

If you keep up with the rent and leave the place in good condition, your landlord should return your deposit after your tenancy ends.

Find out more about how to get your deposit back at the end of your tenancy and deductions from tenancy deposits.

Sign our Rogue Landlords petition

The action you take depends on if your tenancy is ongoing or if it has ended

NOTE: There are risks in taking further action at this stage. You could take court action to recover a deposit and claim compensation at the end of your tenancy instead

Share your story

If you've had trouble getting your deposit protected, we want to hear about it. Please share your story and help us fight for better rights for tenants.

Share your story

If your landlord should have protected your deposit but hasn't, you are entitled to have your tenancy deposit returned to you by law. A court can order a landlord to return your deposit and pay you compensation of between 1 and 3 times its value.

Find out how to claim compensation from your landlord.

Share your story

If you've had trouble getting your deposit protected, we want to hear about it. Please share your story and help us fight for better rights for tenants.

Share your story

 

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