Discretionary housing payments
A discretionary housing payment (DHP) is money from your council to help if:
you're struggling to pay your full rent
you do not have enough money for a deposit or rent in advance
You do not have to pay a DHP back.
Who can get DHPs
You need to be getting universal credit housing element or housing benefit.
Reasons you are struggling with rent could include:
Make a DHP claim
Contact your council's discretionary housing payments team
What is your location?
What to tell the council
Give details about:
why you need help
if you are at risk of homelessness because of the problem
what has caused problems - for example, you have to pay the bedroom tax, or have a rent shortfall
DHPs are usually paid for a set time. You can apply for another DHP.
You cannot get a DHP before your first universal credit payment if you've just applied for universal credit.
You can also ask your local councillor to help you apply for a DHP.
How long to wait for a response
Call or email your council if you have not heard back about your application in 5 to 10 days.
If the council turns you down
You can ask the council to reconsider if you think the decision is unfair.
You can also apply for a DHP again. Councils get new funding for DHPs every April.
Tell the council if you have new supporting information when you make a new application.
This could include:
if your income might get better because you have a new job
medical evidence which explains why you cannot earn more
How much money will you get?
Each case is different.
You may get enough to cover your rent shortfall or costs, or just part of what you need.
DHPs may be paid weekly, fortnightly, monthly or as a lump sum. They can be backdated.
You cannot generally get DHPs to cover rent arrears or deductions for sanctions or overpayments.
Last updated: 26 April 2022