Skip to main content
Shelter Logo

Housing costs handbook

A complete guide to help with housing costs for social tenants, private tenants, and homeowners.

The Help with Housing Costs Handbook applies to claimants in England, Scotland and Wales.

Designed for easy use by renters and homeowners, local authority staff, tribunal members, and welfare and housing advisers.

The Help with Housing Costs Handbook is now a single volume, incorporating housing benefit and universal credit guides.

Written by Sam Lister, Martin Ward, and Roger Thwaits.

Published by Shelter and the Chartered Institute of Housing.

The 2024-2025 handbook is out now

Order your paperback guide to advising on housing benefit, universal credit, and more.

Updated April 2024 as a single edition.

Included in the handbook

The handbook contains detailed information about:

  • universal credit

  • housing benefit

  • state pension credit

  • support for mortgage interest

  • council tax rebates

The book contains chapters that cover key benefits and chapters dealing with the needs of particular claimant groups, for example, private renters.

Three full chapters are dedicated to benefit calculations.

The handbook includes practical examples and around 100 tables for quick reference.

Expert guidance on welfare and housing

The Help with Housing Costs Handbook deals with the basics, like who can get universal credit or housing benefit.

You'll also find information on trickier aspects of housing costs, including topics like:

  • migration from housing benefit to universal credit

  • help with service charges for renters, owners, and shared owners

  • payments for supported and temporary accommodation

  • council tax exemptions, discounts, and disability reductions

  • housing costs paid directly to landlords and mortgage lenders

  • what rules apply to migrants and recent arrivals

Order the Help with Housing Costs Handbook

Price £66.50 per copy.

A 10 percent discount is applied to orders of five or more copies.

Get in touch on 0344 515 1155 or email if you have any questions.

Order the Help with Housing Costs Handbook

New 2024-2025 edition out now

Order up to four copies

Order five or more copies for a 10% discount