Introduction to shared ownership rights and responsibilities

What this course covers

Both face to face and webinar training cover how shared ownership works, including eligibility and affordability.

Managing shared ownership

The course covers how to manage shared ownership homes in line with the lease and the expectations of Homes England, the government funding authority.

This includes:

• shared ownership rent and service charges

• re-sales (assigning the lease)

• staircasing (buying additional shares)

• collecting outstanding rent and service charges and understanding repossessions

• re-mortgages and further advances

• dealing with alteration requests

• the rules around subletting

• dealing with neighbour disputes and anti-social behaviour

• working with third party managing agents

The role of Homes England

The course also covers key information about the role of Homes England, including:

• Homes England Tenant Satisfaction Measures (TSMs)

• the latest version of the Homes England model shared ownership lease and how it differs from previous shared ownership leases

• how to adapt your services to shared owners to accommodate the requirements of the latest lease

• the new Shared Ownership Code and how you can improve shared owner satisfaction

What you'll learn

At the end of this training you'll be able to:

• describe the basics of how the shared ownership product works

• understand the rules around shared ownership eligibility and affordability

• effectively manage shared ownership homes, in line with the requirements of the lease and Homes England expectations

• understand the differences between the various versions of shared ownership lease and how to adapt your services to accommodate them

• know what you need to consider to enhance shared owner satisfaction

Who this training is for

You might be new to shared ownership, or you might be looking to refresh your knowledge.

You'll find it helpful if you already have some understanding of housing law for this course.