Supervisor and team leader introduction
Learn how to transition into a role as a supervisor and how to organise and manage a team.
Course summary
This course covers how to transition into a role as a supervisor or team leader, key responsibilities in your role, and how to plan and organise the work of a team.
You’ll learn to develop team objectives, learn how to manage time and delegate, and how to deal with difficult team members.
Course information
Level: Introductory (Level 3)
Face to face training
- Available for: Groups
- Duration: Two days
- CPD points: Pending
What this course covers
Face to face and webinar training includes:
how your role will change when you become a supervisor or team leader
the key responsibilities of a supervisor or team leader
how to plan and prioritise the work of a team and develop team objectives
how to give constructive feedback
time management, including when and when not to delegate
dealing with difficult team members
identifying different types of employees
What you'll learn
At the end of this training, you'll be able to:
identify the key responsibilities of your employees
plan, prioritise and communicate effectively
develop different methods of dealing with difficult team members and situations
Who this training is for
Perhaps you’re new in your role as a supervisor, manager, or team leader.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.
