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England

Supervisor and team leader introduction

Learn how to transition into a role as a supervisor and how to organise and manage a team.

Course summary

This course covers how to transition into a role as a supervisor or team leader, key responsibilities in your role, and how to plan and organise the work of a team.

You’ll learn to develop team objectives, learn how to manage time and delegate, and how to deal with difficult team members.

Course information

Level: Introductory (Level 3)

Face to face training

  • Available for: Groups
  • Duration: Two days
  • Cost: £300+VAT | £250+VAT
  • CPD points: Pending

Group bookings

You can book this course for groups of five or more people.

Contact us about group bookings

What this course covers

Face to face and webinar training includes:

  • how your role will change when you become a supervisor or team leader

  • the key responsibilities of a supervisor or team leader

  • how to plan and prioritise the work of a team and develop team objectives

  • how to give constructive feedback

  • time management, including when and when not to delegate

  • dealing with difficult team members

  • identifying different types of employees

What you'll learn

At the end of this training, you'll be able to:

  • identify the key responsibilities of your employees

  • plan, prioritise and communicate effectively

  • develop different methods of dealing with difficult team members and situations

Who this training is for

Perhaps you’re new in your role as a supervisor, manager, or team leader.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.

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