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Rent repayment orders and the Renters' Rights Act

Learn how the Renters' Rights Act changes the rules on rent repayment orders, including new offences, time limits and maximum amounts.

Course summary

The Renters' Rights Act introduces major reforms to private renting from May 2026, including changes to rent repayment orders.

This course covers what a rent repayment order is, what offences can lead to an order being made and the changes made by the Renters' Rights Act.

You'll learn who can be subject to a rent repayment order, how the application process works and how much rent can be recovered.

Who can join this free webinar

This webinar is available free to eligible organisations only.

Funded by the UK Government's Ministry of Housing, Communities and Local Government.

Find out more about how our work is funded.

Course information

Level: Introductory (Level 3)

Live webinar

  • Available for: Individuals, groups
  • Duration: Half day

Group bookings

You can book this course for groups.

Contact us about group bookings

Individual bookings

DateDuration and timeDelivery and locationCost
Eligibility and discounts		Book
Booking guidance
Tuesday 20 January 2026Half day 9:30am – 12:30pmWebinarFree if eligibleFully booked
Friday 23 January 2026Half day 9:30am – 12:30pmWebinarFree if eligibleFully booked
Monday 26 January 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleFully booked
Thursday 29 January 2026Half day 9:30am – 12:30pmWebinarFree if eligibleFully booked
Monday 02 February 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Friday 06 February 2026Half day 9:30am – 12:30pmWebinarFree if eligibleFully booked
Monday 09 February 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Wednesday 11 February 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Friday 13 February 2026Half day 9:30am – 12:30pmWebinarFree if eligibleBook
Tuesday 17 February 2026Half day 9:30am – 12:30pmWebinarFree if eligibleBook
Wednesday 18 February 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Tuesday 24 February 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Thursday 26 February 2026Half day 9:30am – 12:30pmWebinarFree if eligibleBook
Wednesday 04 March 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Friday 06 March 2026Half day 1:30pm – 4:30pmWebinarFree if eligibleBook
Tuesday 10 March 2026Half day 9:30am – 12:30pmWebinarFree if eligibleBook

What this course covers

This training can be delivered face to face or through an online webinar.

This course includes:

  • what a rent repayment order is

  • when an occupier or a local authority can apply

  • who can be subject to a rent repayment order

  • which offences a rent repayment order can be made for, including new offences created by the Renters' Rights Act

What you’ll learn

At the end of this training, you’ll be able to:

  • identify when a rent repayment order is an option

  • understand how the application process works

  • understand the local authority's role in applying for a rent repayment order

  • give practical advice on attending a First-tier Tribunal (Property Chamber) hearing

Who this training is for

You'll find it helpful if you already have some understanding of landlord and tenant law.

You might work as an adviser, or for a local authority or social landlord.

Continuing Professional Development

Gain points towards your professional development from the CPD Certification Service with Shelter training and events.