New information on Shelter Legal
Tenant's defence and counterclaim process
This new page explains how a tenant can defend a possession claim and counterclaim against a landlord to avoid a possession order.
Disability discrimination defences
This updated page explains when a disabled tenant might have a defence to possession proceedings if their landlord unlawfully discriminates against them.
Complaints to the Housing Ombudsman Service
This page has been reviewed and updated, including additional information about when a professional can complain to the Housing Ombudsman on behalf of a tenant.
Mutual exchange for social tenancies
This new page covers when a social housing tenant can take part in a mutual exchange by assigning their tenancy to another tenant.
This new page covers when a landlord can serve a notice of refusal to consent to a mutual exchange, including when the tenant is subject to a court order or the property is unsuitable.
This updated page covers when a tenant can transfer their tenancy to another person using an assignment by deed.
Updated information on Shelter Legal
Recent updates include:
an Upper Tribunal case on the variation of an improvement notice
a Court of Appeal case on mobile homes and permitted use of land
a High Court case on the eligibility requirements for people with pre-settled status
when a person with pre-settled status can retain their status when they are absent from the UK
homelessness eligibility rules for victims of transnational marriage abandonment
Read all updates to Shelter Legal
New practical resources
How to help someone in a financial crisis
A new guide for advisers on how to help someone in a financial crisis, in rent or mortgage arrears or in need of other financial support.
