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Use your experience of housing issues to achieve change

We all need somewhere to call home. But right now, not everyone has a safe, secure, and affordable place to live. Instead, many people’s lives are being turned upside down by homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. We’re committed to changing this – but we can only do it with your help.

Tell us how you would like to be involved using the registration form below.

A group of smiling service users at our annual Involvement Conference

That’s why we want to hear from anyone who has experience of housing issues or homelessness. By sharing your experiences and ideas, you can be a powerful voice for change. You’ll not only help us improve the ways we help people facing the housing crisis, but you could have the opportunity to meet new people, build skills and gain practical experience to go on your CV, plus have access to learning, development, and support.

How you can help

There are so many ways you could get involved, including:

  • joining meetings or groups with people who have similar experiences

  • helping to design and shape our campaigns

  • using your experience to tell us how we can improve our services

  • helping us interview potential staff so we hire the right person for the job

  • sharing your story about bad housing or homelessness

How to get involved

All you need to do to get involved with our work is fill in the form below. Once you’ve told us a bit more about your experiences and how you’d like to help, we’ll be in contact to talk more about the type of involvement that suits you best. We’ll make it as easy as possible, no matter where you live and how much time you have to spare.

Before you begin...

Do you have experience of bad housing or homelessness? This form is for people with lived experience of housing issues/homelessness.

If this does not apply to you, you can find other ways to support us here.

Want to be kept updated on our work, campaigns, fundraising activities, events, volunteering opportunities, and products and services? Please tick below:

You can change your preferences at any time by giving us a call on 0300 330 1234, or emailing If you've already told us you want to receive updates, we'll keep contacting you in the same ways. And don't worry – although Shelter, Shelter Scotland and Shelter Trading activities will use your details, we will never pass them on to third parties for marketing. Read our privacy policy for more details.

Need help?

If you have any questions, please email us at

If you need further support, you can get housing help and advice.