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Use your experience of housing issues to influence change

We want to hear from anyone who has experience of housing issues or homelessness. By living through housing injustice, you have gained insight that can only be understood by those who have lived it.

Tell us how you'd like to be involved using the form on the page below.

Help change things for the better

Right now, people’s lives are being turned upside down by homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. We’re committed to changing this – but we can only do it with your help.

By sharing your insight and making decisions with us, we can fight the systems and processes that cause homelessness and bad housing.

Not only will you help us improve the ways we help people facing the housing emergency, but we can create powerful campaigns together too. Many people who have already joined us say they've also valued meeting new people, learnt new skills, and gained practical experience.

How you can help

There are so many ways you could get involved, including:

  • influencing the design of services for people accessing Shelter

  • helping us decide how we run our local and national campaigns

  • supporting how we influence key decision makers into changing housing policy and practices

  • interviewing potential staff with us so we hire the right people for the job

How to get involved

All you need to do to get involved with our work is fill in the form below.

Then we’ll be in contact to talk more about the type of activity that suits you best. We’ll make it as easy as possible, no matter what your past experience is and how much time you have to spare.

Before you begin:

Do you have experience of bad housing or homelessness? This form is for people with lived experience of housing issues/homelessness.

If this does not apply to you, you can find other ways to support us here.

Want to be kept updated on our work, campaigns, fundraising activities, events, volunteering opportunities, and products and services? Please tick below:

You can change your preferences at any time by giving us a call on 0300 330 1234, or emailing info@shelter.org.uk. If you've already told us you want to receive updates, we'll keep contacting you in the same ways. And don't worry – although Shelter, Shelter Scotland and Shelter Trading activities will use your details, we will never pass them on to third parties for marketing. Read our privacy policy for more details.

Need help?

If you have any questions, please email us at livedexperienceinsight@shelter.org.uk

If you need further support, you can get housing help and advice.