Since 2018, Shelter has been proud to be one of HSBC UK’s six national charity partners.

From challenge events to volunteering and colleague and customer fundraising, our partnership spans a wide variety of activities that help Shelter tackle the causes of bad housing and homelessness in the UK.

In the summer of 2019, Shelter and HSBC UK launched a ground-breaking new initiative that supports clients with no previous or fixed address to gain access to a basic bank account. As part of their ongoing support journey with Shelter, eligible clients who may have previously struggled to open an account can now easily do so when accompanied to a designated HSBC UK branch by their Shelter caseworker.

Polly Neate, CEO of Shelter, said: ‘It's hard enough if you're homeless, living day-to-day on the streets in the freezing cold or trapped with your children in a grotty hostel, but not having a bank account can make life even tougher. That's why Shelter is pleased to work with HSBC UK on this game-changing product. Having a bank account not only allows people who are homeless to receive wages and claim benefits, but it also gives them their independence back.’

The No Fixed Address programme is currently operating with Shelter in Birmingham, London, Bournemouth, Sheffield, Blackburn, Manchester, Newcastle, Glasgow, and Edinburgh. It is available to clients who are receiving support from Shelter for a housing or homelessness need. We hope to expand the programme to additional Shelter Hubs across 2020.

In addition to this, HSBC UK launched a new home insurance campaign In December 2019. For every policy it sells, HSBC UK will donate £5 to Shelter. Funds generated from this campaign will help support Shelter’s vital work to support those at the sharp end of the UK's housing emergency.

If you are currently struggling with bad housing or homelessness and need support from Shelter, please visit our advice pages to find out more.

Want to get involved?

Discover how Shelter and its partners are helping to change the housing situation in England, and how your contribution could help.

Corporate Partnerships