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How to apply

You can apply for all Shelter job vacancies online. Just follow these simple steps:

Searching for a position

Go to the Shelter jobs search page. You can search for positions by specific job title, location, or department – or perform a keyword search.

From your search results, you can click on the title of each position and see more information about the job.

If your search doesn’t bring back any results, please give us your email address and we’ll send you automatic alerts if we post any new jobs matching your search criteria.

Applying for a position

Once you’ve found a position you’re interested in, download the job information at the bottom of the page. Please note: there may be more than one document to download.

Once you have read the job information, choose ‘Apply for this job’ at the bottom of the page.

Depending on the type of role you’re applying for, you may have to complete a behaviour-based application form, submit your CV, or a combination of the two. Please download the guidance notes attached to the vacancy for further instructions about our competency-based assessment.

Logging in

If you haven’t applied online for a Shelter vacancy before, we’ll ask for some basic information to create your account. Once this is saved, we’ll take you to the application form.

If you have previously applied for a position at Shelter, enter your email address and password, then log in.

Forgotten your password? Choose ‘Please email me my password’ and we’ll send you a reminder with your password to your registered email address.

Completing the application form

The application form has several different sections. If you’re completing a competency-based application rather than a CV-only application, you’ll need to complete the ‘Questionnaire’ section.

Here, you can demonstrate the skills and competencies needed for the role. The job description gives you more information about these. And please refer to the person specification and guidance notes, which you can download from the ‘Vacancy details’ page.

You don’t have to complete the entire application in one sitting. Once you’ve created your account, you can come back to the application form at any time on the ‘My details’ page.

If we invite you to an interview, a section will appear on the ‘My Applications and Interviews’ page where you can book your interview slot. And if we offer you the position, you can download your contract and offer letter here too.

When you have completed a section, remember to click the ‘save’ button to save your answers. A tick will appear next to the section on the Summary page to show that you have completed it.

Remember that you only need to provide us with information that is directly relevant to the role for which you’re applying. For example, you won’t need to submit details of your qualifications if these are not specifically required for the role, as stated on the job description.

Once you’ve completed all the sections, we’ll ask you to review the Terms & Conditions document, then click the checkbox to agree. Once you’ve done that, please click the ‘Submit’ button to send us your application form.

You must complete all the required sections and press submit on the application form, otherwise the recruiting manager won’t receive your application.

What happens next?

Our managers will shortlist applicants for the position once the closing date has passed. We will email to let you know whether or not we’d like to invite you for an interview a maximum of 28 days after the closing date.

Whether you’re shortlisted for an interview or not, we will notify you by email – so please make sure that you tell us if you change your email address.

We’re sorry, but due to the volume of applications we receive, we can’t give individual feedback to candidates not invited to interview.

Criminal record checks

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff and volunteers to share this commitment, and we will arrange for a criminal record check for people working with children/young people and vulnerable adults. In these cases, all job offers and continuing employment will be subject to a satisfactory criminal record check.