How Shelter collects data for tools

Report a problem

Please contact Shelter at dhp@shelter.org.uk to report any problems.

The information is regularly updated and checked with local authorities. Shelter is not responsible for council decisions.

About our data

The data used in Shelter's tools was collected by us through phone calls, email enquiries, web searches and Freedom of Information requests. This applies to data for:

  • Discretionary housing payment (DHP) tool
  • How to apply as homeless tool
  • Local welfare assistance tool

Last updated 01 Jan 2017 | © Shelter

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