What to say if your landlord turns up without permission

These templates are for private renters.

They set out your legal rights if your landlord or agent:

  • enters your home without permission

  • visits frequently without notice or appointment

The templates are part of our advice guide:

How to deal with harassment from landlords or agents

How to use the templates

Copy and paste the words into an email, text or instant message.

You need to change the bits in bold.

You can add more information and delete bits that don't apply to your situation.

Use this template if you rent the whole property

To landlord or agent's name

I'm writing about your unannounced visits to your address.

I'm concerned that you're visiting my home without an appointment.

You must give me at least 24 hours' written notice if you wish to inspect the condition of the property and you can only visit at reasonable times of day.

You must tell me when and why you intend to visit so that I can confirm it is convenient and arrange to be there if I want to.

You should only enter my home with my express permission. I will allow access for gas safety checks or for repairs that are needed.

I'm not prepared to allow access for viewings at the moment because of coronavirus. Government guidance makes it clear that viewings should only happen if I am leaving my tenancy voluntarily

Visiting without an appointment or entering without my permission breaches my right to quiet enjoyment of my home.

It may also constitute harassment under the Protection from Eviction Act 1977. This is a criminal offence.

I will consider reporting you to the local council for enforcement action if your behaviour continues.

Please only communicate with me by email in future.

Your name

Your email

Use this template if you rent a room in a house in multiple occupation (HMO)

To HMO manager name

I'm writing about your unannounced visits to your address.

I'm concerned that you're visiting my home without a good reason and entering my room without permission.

I have a tenancy for my room and a lock on my door. You should only enter my room with my express permission.

You have no reason to come into my room unless I have reported a repair or you have arranged an inspection.

You must give me at least 24 hours' written notice if you wish to inspect the condition of the room and you can only visit at reasonable times of day.

You must tell me when and why you intend to visit so that I can confirm it is convenient and arrange to be there if I want to.

I accept that you may need to visit the property to show vacant rooms to other tenants and that you retain access to the shared areas.

However, you must not use this as an excuse to linger at the property, enter bedrooms uninvited or harass myself or other tenants while you are here.

Your actions may also constitute harassment under the Protection from Eviction Act 1977. This is a criminal offence.

I will consider reporting you to the local council for enforcement action if your behaviour continues.

Please only communicate with me by email in future.

Your name

Your email

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Last updated: 29 March 2021

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