Help if you’re homeless: EU citizens in the UK

Get help finding somewhere to live if you're homeless and an European Union (EU) citizen, and have nowhere to stay.

Contact a Shelter adviser

Get advice from Shelter if you are from one of the countries in the EU or EEA and are homeless or will be homeless soon.

Contact a Shelter adviser online or by phone

Our expert advisers will:

Get help from the council

You can ask the council for help if you're homeless or at risk of losing your home within 8 weeks. This includes if your landlord gives you a valid section 21 notice that expires in the next 8 weeks.

To qualify for help, you need to meet immigration and residence conditions. The council call this being 'eligible for assistance'. They'll check this before they decide what help to offer you.

Many EU nationals qualify for help but the help you get depends on your situation. If you're in a priority need group (for example you have dependent children), you may qualify for emergency housing and longer-term housing when homeless.

Challenge a council decision

If the council decide they can't help you, they must write to you and explain why. You can ask for a review if you think the decision is wrong.

You may qualify for free legal help if you're on a low income:

Contact Civil Legal Advice on 0345 345 4 345 to see if you qualify

You can get advice from Shelter regardless of your income:

Call our emergency helpline for initial telephone advice

Look for a Shelter service in your area

If the council can't help you

You'll need to find your own accommodation if the council can't help you with housing.

Find out more about:

Help to pay rent

If you find somewhere to live, you may be able to claim universal credit to help with your rent.

Your residence status in the UK affects if you qualify.

Find out more from Citizens Advice about claiming benefits if you're an EU national

Get immigration and housing advice

You may need specialist immigration advice if you're unsure of your residence status.

The following organisations give specialist advice to Central and East European migrants:

Barka UK free helpline - 0800 171 2926

East European Resource Centre - 0800 121 4226

Ramfel - 020 8478 4513


Last updated - 03 Apr 2018

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