Your rights in supported housing usually depend on who your landlord is and the type of support you receive.
Types of supported housing
Supported housing schemes vary widely and can include:
- hostels or refuges
- sheltered housing for older people
- self-contained accommodation with visits from support workers
Your agreement should set out what type of tenancy or occupancy you have and explain your rights and responsibilities.
Hostels and refuges
You're probably an excluded occupier if you have a hostel or refuge space and:
- you're provided with food or share a kitchen with other residents
- the hostel or refuge is owned by a council or housing association
This could include a room in a private shared house if it is leased by the council or housing association for the purposes of supported housing.
Self-contained accommodation with support
You probably have a licence if your agreement allows workers to enter your home to provide support or check on your well-being.
You probably have a tenancy if support workers can't enter your home without your permission.
Most supported housing agreements are not lifetime tenancies. You might have:
- an assured shorthold tenancy (AST) if your landlord is a housing association
- a non-secure tenancy if your landlord is the council
In most cases, your landlord will have to apply for an eviction order from the court if your tenancy or licence ends and you stay in the property.
Sheltered housing for older people
Sheltered housing is usually in a scheme with a warden or emergency alarm system. There may be communal areas and social activities for residents.
Most sheltered housing for older people is provided by councils and housing associations.
If you're offered sheltered housing from the council's waiting list it could be:
Still need help?
If you're unsure of your rights or status in supported housing:
Last updated 18 June 2018 | © Shelter
If you need to talk to someone, we’ll do our best to help