Letter template: Landlords and agents delaying move in date

[Use the subject: Complaint about delayed move in date]

I am writing about the delay to my move in date at [address of property].

You contacted me to say the property will not be available on [original move in date].

The new move in date is [new date].

This is stressful and inconvenient.

I’ve had to spend money on [choose from below]:

• moving costs £xxx

• storage for my furniture and belongings £xxx

• a place to live while I wait £xxx

I’ve spent this money because you broke the terms of the tenancy agreement I signed on [date].

I am asking you for compensation of £xxx to cover my expenses.

[Include this if you want another place to stay]:

I have nowhere to stay until I can move into the property.

I would be grateful if you gave me a place to stay until then.

Please contact me within 24 hours with your response.

[Include this if you are writing to a letting agent]:

If I am not satisfied with your response, I will complain to your letting agent redress scheme.