Houses in multiple occupation (HMO)
What if your landlord does not have an HMO licence?
If your landlord does not have an HMO licence but should, they:
might not be able to evict you
could be ordered to repay your rent
might be banned from renting out properties
Your council could take over managing the property.
Eviction when the HMO is not licensed
Your landlord cannot evict you with a section 21 notice if:
the HMO should be licensed but is not
your landlord does not have a temporary exemption from licensing
What is a temporary exemption?
Your council might say that a property does not need a licence for a short time.
They might do this to:
give the landlord time to meet HMO licensing standards
change the property from an HMO to a family home
Your landlord could give you a section 21 notice if they have a temporary exemption.
Your landlord must follow the legal eviction process.
Rent repayment orders
Your landlord could be fined and forced to repay up to 12 months' rent.
Apply for a rent repayment order using this form. There might be a fee.
Any housing benefit or universal credit used to pay your rent is taken back by the council or the DWP.
Help to get a rent repayment order
Contact your council or use the guidance that comes with the form if you need help.
You could also get help from:
Banning orders
Councils can ban landlords from renting out properties.
For example, if they are convicted for
running an unlicensed HMO
illegally evicting or harassing tenants
using or threatening violence to get into the property
Find out more about action a council can take against landlords who break the law on Oxford council's website.
Last updated: 12 February 2025