Risks of damp and mould
Serious damp and mould is a risk to your health.
From 27 October 2025, your council or housing association must make your home safe within:
24 hours if it's an emergency
5 working days after they finish investigating if the problem is serious but not an emergency
Serious damp and mould that makes you ill
Damp and mould can be a health risk to anyone but some people are at higher risk.
For example, babies, young children, pregnant people and older people.
Some people with health conditions are also at higher risk. For example, because of:
allergies
asthma or other lung diseases
cardiovascular diseases
a weakened immune system
Other health problems caused by mould
You might experience symptoms even if you are not at higher risk.
The most common problem is with breathing. If your home has mould, you might find it harder to breathe. You might also start coughing, wheezing or sneezing.
Mould can also cause other problems including:
infections
skin rashes and itching
eye problems, like conjunctivitis
Some people who live in a mouldy home also experience mental health problems.
Serious damp and mould in your home can be a hazard.
A hazard is a problem that could cause serious harm to the health of someone who lives in your home.
It must be fixed quickly.
Get help if mould affects your health
Speak to your GP if you or someone you live with:
has a health problem because of damp and mould
is in a high risk group and you're worried about health risks
Talk to other health workers. For example, a midwife, health visitor or occupational therapist.
Ask if they can give you information to send to your landlord about how mould is making you ill.
Damage to your home and belongings
Damp and mould can also damage other things, such as:
wallpaper
furniture
clothes
footwear
It's a particular problem for fabric. It can be destroyed if not treated.
Complain to your landlord
Tell your council or housing association about any:
harm to your health
damage to your home or belongings
Complain to the housing ombudsman if you are not happy with your landlord's response.
More on how to complain.
Need more advice?
Last updated: 27 October 2025

