Contact your landlord's lender

Your landlord’s lender must send letters to the property when they want to repossess it.

The letters are usually addressed 'to the occupier'.

Tell the lender you live in the property

Let the landlord's mortgage lender know as soon as possible that you live in the property.

The lender's contact details should be on the letters they send to your home.

You might need to prove you are a tenant. For example, show your tenancy agreement.

Use our letter template to contact your landlord's lender

Email this letter to your landlord's lender.

You can also print a copy of this letter and send it by post or attach it to an email:

• Word template: Tell your landlord's lender you are a tenant in the property (docx 16kb)

• OpenDocument template: Tell your landlord's lender you are a tenant in the property (odt 9kb)

The lender's next steps

The lender can tell you what they plan to do.

For example, if they plan to:

• give your landlord time to repay the arrears

• sell the property while you still live there

• evict you before selling the property

They cannot tell you about your landlord's financial situation.

Your next steps

Check if your tenancy could be binding on the lender.

This could give rights to stay in the property for longer.