What to do if your mortgage lender starts court action

What to say to the judge

The hearing is your chance to explain to the judge why your home should not be repossessed.

You’ll normally need to either:

  • work out a repayment plan

  • ask for time to sell

  • tell the court if the lender has not followed the rules

Who speaks first

Normally the lender's representative speaks first. They have to explain to the judge how the lender has followed the correct rules on repossession.

They will tell the judge:

  • how much is owed

  • when you last made a payment

  • what they are asking the court to do

The representative should also tell the judge if you have made a payment arrangement with the lender.

You can then respond and give your arguments against repossession. If you are there with another joint owner, try and agree what you want to say beforehand.

The judge may have questions for you or the lender's representative.

How to speak to the judge

You should call the judge ‘sir’ or ‘madam’. Ask the court usher if you are not sure what to call them.

Be polite and listen carefully to what is said. Try not to interrupt the judge or the lender's representative. You should have an opportunity to speak if you disagree with something.

Ask for things to be repeated if you need to. If an order is made you may not get a copy for several weeks, so write down what you are asked to pay and when.

Make an offer

You need to show the judge that you can afford to pay the arrears.

You’ll need evidence if you are offering a lump sum to clear the arrears immediately. For example, a bank statement showing you have the money.

If you are offering to make regular payments, you’ll need to show that you can afford:

  • your monthly mortgage payment

  • a set amount towards the arrears every month.

You can use the income and expenditure sheet sent with the defence form or a financial statement prepared with a debt adviser.

However, any evidence of income and outgoings is better than none.

How to calculate a minimum payment offer:

Amount of arrears ÷ number of months until mortgage end = minimum payment

Example: You have £3,000 arrears and have 10 years (120 months) until the end of your mortgage term. You could offer £25 a month towards the arrears.

This is the minimum payment a court can usually accept in order to stop the repossession going ahead.

It's better to repay the arrears sooner in larger instalments if you can afford to do so.

Ask for time

You can ask the court for more time if you can prove that you:

  • are going to sell the property

  • will be able to clear the arrears in the near future

The court will normally only allow you time to sell the property if you can provide evidence that you have a buyer and the sale is going ahead. For example, if you have exchanged contracts.

If a change of circumstances mean you will be able to clear the arrears in the near future you will also need evidence. For example, proof of an inheritance, or the date when you will be starting a new job.

The judge may decide to adjourn the case to allow you time. This will increase your court costs.

Alternatively, they may make a possession order that will not be enforced if you meet certain conditions.

Raise other issues

The repossession can sometimes be stopped if the lender has not followed the correct steps. Get advice if you think your lender has done something wrong.

If the lender has made mistakes in the claim form, then the court might dismiss the case or allow the lender time to correct the mistake. For example, if the level of arrears is incorrect.

You can ask the court to delay the proceedings while you make a complaint to the Financial Ombudsman Service (FOS) if:

The FOS can look at the way the lender has dealt with your case. Sometimes the FOS will tell the lender to stop repossession proceedings and come to a reasonable repayment arrangement out of court.

Last updated: 28 May 2021

If you need to talk to someone, we'll do our best to help

Get help