How to check
There is no central place to check if your landlord has protected your tenancy deposit.
The 3 tenancy deposit scheme providers each have a website you can use to check:
You'll need to supply your postcode, tenancy start date, deposit amount and surname.
Deposits previously protected by Capita Tenancy Deposit Service are now protected by mydeposits.
Who should check
Tenancy deposit protection rules apply if you have an assured shorthold tenancy.
Your landlord doesn't have to protect your deposit if you're a lodger.
What to do next
Your landlord has 30 days from when you pay your deposit to:
- protect your tenancy deposit
- tell you which scheme they've used
- give you certain information about the scheme
Different time limits apply to deposits paid before 6 April 2012.
If your deposit isn't protected
You can take steps to get your deposit protected and claim compensation.
Follow our 5 step guide: how to get a landlord to protect your tenancy deposit.
If your deposit was protected late
If your deposit was protected in time
Last updated 15 May 2018 | © Shelter
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