Check your tenancy deposit is protected
Your deposit must be protected if you have an assured shorthold tenancy.
How to check
There are 3 deposit protection scheme providers.
Your landlord or agent chooses which scheme to use. They must give you certain written information about where your deposit is protected.
You need a postcode, surname, tenancy start date and deposit amount to search.
If you are having problems accessing your online account you can call your scheme:
Deposit Protection Service (DPS) - 0330 303 0030
Tenancy Deposit Scheme (TDS) - 0300 037 1000
Mydeposits - 0333 321 9401
What to do if you can't find your deposit
If you have a joint tenancy, try searching again using another tenant's surname.
Check the tenancy deposit protection rules to see when your deposit must be protected.
Last updated: 21 August 2019