Single-parent families are almost four times more likely to be homeless or at imminent risk of homelessness in England, new Shelter research reveals
Posted 03 Sep 2025
Single-parent families are almost four times more likely to be homeless or at imminent risk of homelessness in England, new Shelter research reveals
WATCH FULL ‘OUR HOUSE’ AD HERE
Shelter and HSBC UK release powerful new advert to raise vital funds for those impacted by the housing emergency
New analysis from Shelter shows that 124,210 families in England faced homelessness in 2024/25 — equivalent to one in every 57 families — including 70,630 single-parent households, or one in every 24 single-parent families.
Drawing on the government’s latest statutory homelessness statistics, the research shows how quickly the housing emergency is spiralling out of control, with more families being pushed into homelessness and trapped in cramped and insecure temporary accommodation in England.
According to Shelter’s new analysis:
There has been a 10% increase in the number of families assessed by their local council as homeless or at imminent risk of homelessness compared to five years ago (2019/20).
The risk varies regionally, with London (24% increase) and the North East (31% increase) seeing particularly sharp rises, and single-parent families disproportionately affected across all areas of England
Lone parent families are four times more likely to face homelessness than families with more than one adult.
These figures coincide with the launch of a powerful new TV advert by Shelter and HSBC UK, highlighting the grim reality faced by families experiencing homelessness in temporary accommodation. Following one family's story, the advert follows the often-hidden struggles of families in temporary accommodation — with families stuck in grotty, unsafe accommodation where vital repairs go undone for months. Set to the iconic lyrics from Our House byMadness, the film contrasts the vital importance of a safe and secure home with the harsh realities faced by thousands of families who are trapped in temporary accommodation.
Angela Carruthers has been homeless for two years and is currently living in temporary accommodation in Birmingham.
Angela and her children have been moved three times since losing their home of 12 years. When the family moved into their current accommodation — late at night after a long shift at work — there was no electricity, and the boiler was broken. They spent five days without heating, hot water or power before repairs were finally carried out.
Angela was recently threatened with eviction again because, despite working full-time, she couldn’t keep up with the housing costs in her temporary accommodation. After contacting Shelter, Angela got the support she needed from a housing adviser — and was able to stay in the property.
Angela said: “We were in our home for over 12 years, and it was perfect. The kids loved it, their school and my work was down the road, everything just worked. Then the landlord sold up and we were evicted. I couldn’t get a viewing anywhere — the private rents were impossible.
“That’s when we ended up in temporary accommodation. It was freezing; no boiler, no heating, no hot water — we were washing with kettle water out of a bowl. It felt inhumane. I’m working full-time but still can’t cover the rent. I’ve had to borrow money just to feed my kids. We should be out living life, but we can’t. When I got an email saying we were being evicted again, I was at breaking point. I didn’t know how I could keep going. When I spoke to Shelter, they were the first people who really listened. They helped me stay in this property — just knowing someone was there, took some of the pressure off.”
Shelter ’s emergency helpline manager, Nadeem Khan said: “It’s utterly disgraceful that across the country, more and more families are being pushed to the brink of homelessness. Soaring rents, low incomes, and a chronic shortage of social homes mean that even parents who work tirelessly to put food on the table are struggling to keep a roof over their heads.
“Every day, we hear from people living with the constant fear that they could lose their home the moment an eviction notice drops through their letterbox. Many are skipping meals just to cover rent, cutting back on essentials, and making impossible choices simply to stay afloat.
“Together with HSBC UK, we’re working with families up and down the country to help build financial resilience and stop homelessness before it happens. Our House shines a light on the harsh reality that thousands face — and we’re calling on the public to stand with us in the fight to end homelessness for good.”
HSBC UK’s Head of Societal Purpose & Sustainability, Natalie Gregoire-Skeete, said: “With over 124,000 families in England at risk of homelessness, the ‘Our House’ campaign paints the stark reality faced by far too many families in the UK. By combining housing expertise, community insight, and practical financial support, our partnership with Shelter is helping people and families build financial resilience – support that can make a real difference when the unexpected happens.”
To find out more or donate to Shelter, visit shelter.org.uk/donate.
ENDS
Notes to editors:
Notes to Editors:
These figures are based on analysis of the Government’s quarterly homelessness statistics. The statistics collate information on statutory homelessness applications, duties, and outcomes for local authorities in England, as well as households in temporary accommodation (TA). The statistics are available at: MHCLG, Live tables on homelessness, Statutory Homelessness Live Tables, Table A5P and A5R. The ‘one in xx’ statistics were calculated using Labour Force Survey estimates for 2024: Families by family type, regions of England and Great Britain constituent countries - Office for National Statistics
The number of families facing homelessness refers to the total number of households with dependent children who were assessed by their local authority as owed either a relief duty or a prevention duty under the Homelessness Reduction Act 2017. In 2024/25, 124,210 families in England presented to their local authority and were found to be either homeless (owed a relief duty) or at risk of homelessness (owed a prevention duty). There were an estimated 7,135,000 families with dependent children in England in 2024, meaning that one in every 57 families faced homelessness during this period.
The number of families who were assessed as homeless or at risk of homelessness is 10% higher than the same figure five years ago (2019/2020).
In 2024/25, 70,630 lone parent families in England presented to their local authority and were found to be either homeless or were at imminent risk of homelessness. This is the equivalent of one in every 28lone parent families in England, based on an estimated 1,677,000 lone parent families with dependent children in 2024. During the same period, one in 101 families with more than one adult in the household faced homelessness, meaning that lone parent households are almost four times more likely to be assessed as homeless or at imminent risk of homelessness than families with more than one adult in the household.
In London, 28,170 families were assessed as homeless or at imminent risk of homelessness in 2024/25. This represents a 24% increase on the same period in 2019/2020. In the North East, 5,780 families were assessed as homeless or at imminent risk of homelessness in 2024/25. This represents a 31% increase on the same period in 2019/2020.
Single-parent families are almost four times more likely to be homeless or at imminent risk of homelessness in England, new Shelter research reveals
North East North West Yorks and Humber | North West | Yorks and Humber | East Mids. | West Mids. | East of England | London | South East | South West | |
---|---|---|---|---|---|---|---|---|---|
Total families facing homelessness in 2024/25 | 5780 | 17090 | 10700 | 9350 | 12590 | 12620 | 28170 | 17970 | 9940 |
Proportion of families facing homelessness | 1 in 53 | 1 in 51 | 1 in 65 | 1 in 69 | 1 in 63 | 1 in 64 | 1 in 42 | 1 in 67 | 1 in 69 |
Total lone-parent families facing homelessness in 2024/25 | 3380 | 9640 | 6440 | 5390 | 7060 | 7450 | 45530 | 10170 | 5550 |
169,050 children were recorded to be living in temporary accommodation in England at the end of March 2025. The number of children in temporary accommodation has increased by 12% (17,510 children) since the end of March 2024 and is the highest number since records began (June 2004).
About Shelter:Shelter exists to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society. Shelter believes that home is everything. Learn more at www.shelter.org.uk.
HSBC UK:HSBC UK serves over 15 million active customers across the UK, supported by 23,800 colleagues. HSBC UK offers a complete range of retail banking and wealth management to personal and private banking customers, as well as commercial banking for small to medium businesses and large corporates. HSBC UK is a ring-fenced bank and wholly-owned subsidiary of HSBC Holdings plc.
HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 57 countries and territories. With assets of US$3,214bn at 30 June 2025, HSBC is one of the world’s largest banking and financial services organisations.
HSBC UK and Shelter Partnership:Poor financial health and homelessness can often go hand in hand. HSBC UK and Shelter are working in partnership to help people and families build financial resilience which can help make a difference when the unexpected happens.
Building on the success of HSBC UK’s ground-breaking No Fixed Address bank account service, HSBC UK and Shelter’s partnership provides support for people in immediate crisis, and is also helping build a more secure future for those at risk. This includes funding increasing emergency help measures, creating new digital tools and online guidance and as well as in-person services.