Mortgage and Secured Loan Arrears - Adviser and Borrower Surveys

By: Advice UK, Citizens Advice, Money Advice Trust, Shelter  Published: May 2009


Many of the policy initiatives reviewed are fairly new and it is too early to fully assess their impact. However, it is of concern that advisers are reporting that not all lenders appear to be following the pre-action protocol.

In order to assess the full impact of these initiatives, we will repeat this survey in October 2009. We intend to publish the results of these surveys, together with results from other research on clients seen by advisers working on court desks by the end of 2009.


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