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Learning Pathways

Give your staff the knowledge and skills to fight homelessness

A flexible approach to staff development

Learning Pathways offer a flexible approach to training. Pathways can be tailored to meet the needs of groups of professionals according to their roles and experience.

Shelter will help you to create a tailored learning pathway to meet your organisation's needs.

Assessment of organisational goals

Shelter will work with you to understand your organisational and strategic priorities. You might prefer a short-term plan to achieve a specific outcome or a longer-term plan to develop the knowledge of your staff.

Analysis of job functions

We can help you identify the type and level of advice and support your staff provide to clients. We can adapt pathways to meet the needs of different teams, making sure your staff feel supported to develop their skills.

Mapping learning needs

Learning needs will be investigated and mapped, with a focus on areas that require a specialist level of knowledge. This could include subjects such as:

  • housing and homelessness law

  • debt and welfare

  • professionals skills

Mapping needs means your staff can give the right support to the client groups they work with.

A tailored training programme

We will suggest training tailored to your organisation's needs.

Our blended approach can combine trainer-led courses, bitesize e-learning, and self-directed reflective learning.

What other people said about our training

The North London Housing Partnership launched a Training Academy for new starters last year, which is now an embedded platform to help fast track officer development. Shelter is one of our main partners, chosen as it offers a wide range of different courses which can be tailored to meet needs.

The trainers we used are not only experienced in their fields, but also very approachable. This is now the third time that Shelter Training has supported our Academy. Highly recommended 

- North London Housing Partnership Co-ordinator, London Borough of Islington

Systems change in homelessness services

Learning Pathways form part of systems change. Systems change seeks to understand the root causes of homelessness. It means recognising the structures and processes that hinder positive change.

Get in touch to find out more

Contact Shelter training

Funded by the UK Government

Training, advice, and resources funded by the Department for Levelling Up, Housing and Communities.

Find out more about How our work is funded.