Motivational interviewing skills
Learn effective motivational interviewing and coaching skills to empower others to facilitate change and take action.
Course summary
This course covers how to identify and tap into people's sources of motivation and self-confidence through a step by step interview and coaching framework.
You’ll learn to focus on issues that clients want or need to change.
Course information
Level: Introductory (Level 3)
Live webinar
- Available for: Groups
- Duration: Two half day sessions
- CPD points: 6
Face to face training
- Available for: Groups
- Duration: Two days
- CPD points: 12
What this course covers
Face to face and webinar training includes:
following the OARS structure for listening, questioning and feedback
how to identify and tap into people's sources of motivation and self-confidence
planning and preparation
the art of asking smart questions
how to help people reflect and discover
key elements for recording
good practice
What you'll learn
At the end of this training, you'll be able to:
avoid roadblocks in communication with clients
recognise how confident and willing a person is to change
help clients plan and implement change and assist clients if they fail to take action
Who this training is for
People who offer interviewing and coaching services to clients and staff and would like to develop their skills to a higher level.
Continuing Professional Development
Gain points towards your professional development from the CPD Certification Service with Shelter training and events.