Our campaign to tackle racism in housing
We must acknowledge and fight against racism and discrimination in our housing system.
Campaign success
In July 2025, we launched our first anti-racism housing campaign. The number one priority? To ensure anti-racism is a key feature of the new Competence and Conduct Standard for social housing.
One year on, we can celebrate a significant victory. The Regulator of Social Housing has confirmed:
they will introduce a new, standalone Competence and Conduct Standard for social landlords
anti-racism will be a key part of the Competence and Conduct Standard
a stronger emphasis has been placed on fair and equitable outcomes in the Standard
The Regulator is sending a strong message to social housing providers that they must prioritise the fair treatment of tenants, staff must be professionally qualified with anti-racism as part of this, and they must be held to account to this new standard.
This is a win for social housing tenants and everyone trying to access a social home.
Racism is built into many of our systems and institutions, and housing is no exception
Although the housing emergency is felt across the whole of society, evidence shows that People of Colour – especially Black and Black Mixed Heritage people – are hit hardest.
From spending longer on waiting lists to receiving poorer treatment from housing professionals, such as council staff and social landlords, People of Colour report experiences of discrimination at every stage of their journey into a social rent home.
And even after securing a home, discrimination often continues, particularly when they raise concerns about their property being unsafe or unsuitable.
That's why we're campaigning for a fairer housing system – one free from racism and discrimination.

Fact: Black-led households are 13 times more likely to live in temporary accommodation than White-led households¹
Our campaign so far
Thousands of supporters stood with us on our first anti-racism housing campaign, running from July 2025 to July 2026. We secured a significant result from the Regulator of Social Housing.
July 2026
The Regulator of Social Housing confirmed that anti-racism will be a key part of the new Competence and Conduct Standard for social landlords, a significant win for the campaign.
April 2026
Over 700 Shelter supporters – including over 100 social housing tenants – responded to the Regulator of Social Housing's consultation on the Competence and Conduct Standard.
October 2025
More than 10,000 people showed their support for the campaign by signing an open letter to the Ministry of Housing, Communities and Local Government, calling for a fairer housing system.
September 2025
We launched a billboard campaign to raise awareness of racism in the housing system. The video became one of our most-liked social media posts, reaching hundreds of thousands of people.
July 2025
We launched our ground-breaking research report 'My colour speaks before me' in Parliament. The research was driven by 16 peer researchers, who all had lived experience of facing racism when accessing a social home.
Share your story
We're continuing to fight against racism in social housing. Continuing to stand up for housing justice. Continuing to create a fairer future for everyone.
If you have experienced discrimination in social housing, we want to hear from you. Your personal experiences could help us campaign to prevent others from facing similar problems.
Video transcript
Home is your stepping stone. To a better job. To a better quality of life. To a better mental state.
Why should people be discriminated against when that's all they want? It's just a basic necessity.
That's the way I see it; that racial discrimination is just somebody taking away your powers from you and stopping you from being all that you can be.
I have experienced racial discrimination in my quest to access social housing. My experience is of 15 years on the housing register with my two boys.
Before that, I was living with a boyfriend and it became an abusive relationship, so I had to remove myself from that, and I was actually in a hostel.
In 2007, I registered onto the housing list and it brought me to where I was bidding every Wednesday night at midnight for the next 15 years.
There could be a better way to do this that won't have long-lasting effects afterwards.
Because even now, 15 years later, why should I still be waking up on Wednesdays at midnight?
But it's still stuck in my head because it's just ingrained in me now. It's a form of PTSD that I have from having to do that all those years.
It's like I'm trained to do it now.
So, getting a social home after 15 years... My own bedroom, my kids with their own bedrooms, that was so amazing. A nice big kitchen, because I love to cook as well.
It was– is an amazing feeling.
But it's like, yes, I've been rehoused, but you have to think about where you've been rehoused to and what's going on in that community.
And the community that I live in now there is a problem with grooming. A problem with exploitation.
You don't want to be a sore thumb and be sticking out, you’re just like, you know what, let me just lay low. I don't want to start any trouble, because I know what's going to happen.
Because you can feel that – it goes back to the slippery discrimination thing, it goes back to that – you can feel it.
They're just not saying it, but you can feel the undercurrents of it. And that's where it got to me questioning what is it about me?
Is it because I'm a woman? Is it because I'm black? Is it because I'm a single mum?
I wish there was more of us that are exposing this injustice.
The council's mindset needs to change. Perspective needs to change.
And I think when it comes to you having a job that can change people's lives, that can impact people's lives, I think you need to be a bit more empathetic towards people’s needs.
A bit more sensitive and not make your job just a job.
Make it something that you know is going to change someone's life for the better, not for the worse.
The main thing I would say to people who are out there going through similar situations trying to access social housing, either for themselves, or for their family or growing family, is don't give up.
Just don't look down. When you have the dark days and you don't want to get out of bed, you need something that'll make you get out of bed.
Find it.
It [discrimination in housing] got me questioning what is it about me? Is it because I'm a woman? Is it because I'm black? Is it because I'm a single mum? I wish there was more of us exposing this injustice.
- Uche
Fact: Black-led households are 13 times more likely to live in temporary accommodation than White-led households²
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The more people that our campaigning reaches, the greater our chance of success. Can you share this with friends or family?
Evidence on this page
Black-led households are 13 times more likely to live in temporary accommodation https://www.gov.uk/government/statistical-data-sets/live-tables-on-homelessness
Black-led families are less than half as likely to secure a social home than White-led families https://researchportal.hw.ac.uk/en/publications/race-ethnicity-and-homelessness-in-the-uk-final-report-of-a-knowl/
My colour speaks before me, Shelter report https://england.shelter.org.uk/professional_resources/policy_and_research/policy_library/my_colour_speaks_before_me
Words on this page
Racial equity
Racial equity is a process of eliminating racial disparities and improving outcomes for everyone. It is the intentional and continual practice of changing policies, practices, systems, and structures by prioritising measurable change in the lives of People of Colour. SourceSlippery discrimination
Slippery discrimination is an academic term coined by Sue Lukes to describe subtler, more covert racism in housing which is now prevalent. It can be hard to pinpoint, prove and challenge, particularly as it has been systemically embedded and normalised over time. SourceCode switching
Code-switching is when someone changes the way they speak, such as their accent, language, or tone, depending on whom they are talking to. In the context of race, this can mean using more 'formal' speech, such as 'the Queen's English', to challenge stereotypes about intelligence. In practice, it might involve mirroring the way others speak so as not to stand out, or sounding closer to notions of Whiteness that are seen as more 'acceptable', in order to avoid prejudice or mistreatment. Source

Racism in our housing system

Anti-racism at Shelter


