This report is informed by the following:
government official statistics on homelessness, rents, lettings and tenancies, and government press releases/reports
published research conducted, commissioned or jointly commissioned by Shelter
published evidence briefings and policy reports on housing issues produced by Shelter
published academic research by Heriot-Watt University
Shelter analysis of government figures on the private rented sector and housing benefit
Shelter Advice and Support Outcomes Survey for England 2025/26. The Outcomes Survey is a quantitative telephone and online survey that was carried out with approximately 1,500 clients from England by research agency M·E·L Research
Shelter internal management records provide the figures on how many people we help each year through our emergency helpline, digital, face-to-face and legal and professional advice services, and engagement figures for campaigns
Shelter project data was also gathered from a number of projects that collect routine information on outcomes and outputs throughout their delivery
