Shelter Birmingham Support Services (families)

 Call us

0344 515 1621/ 0344 515 1800

Shelter’s Birmingham centre is on hand to offer practical and emotional support for families settling into new accommodation after homelessness.

Our trained, dedicated advisers are able to help you with a range of aspects, which can impact on housing including, benefit applications, access to childcare, and sourcing vocational training.

Shelter Birmingham also offers wider housing advice for issues including disrepair, eviction, possession orders, housing benefits and debt management. For those eligible for legal aid Shelter can also provide legal advice for housing-related court hearings.

Please call for more information, or to make an appointment.

‘I went to my local Shelter office and saw an adviser. She told me to stay calm and said they would help if there was any way they could.’

 Finding us


  • Wheel chair access: Yes - limited
  • Adapted toilets: Yes
  • Level entrance. Lift. Home visits for people unable to attend the office.


Access to interpreters and Language Line.

 Areas served