Face to face services in London
Call Shelter’s dedicated London Public Advice Line to find your local Shelter advisor.
Our advisors will check your housing situation and either book an appointment for you or direct you to the closest drop-in session.
If you can’t reach our London Public Advice Line and need to urgently see a Shelter advisor.
If you’re in urgent need
If you need help for yourself, or for someone on the street, visit the homelessness section.
If you’re struggling with other problems, other services and organisations might be able to help.
Our services across London and the dedicated Public Advice Line are part of the STAR partnership.